Archive for January, 2017:

C2020-004 IBM Cognos ICM Essentials

Test information:
Number of questions: 60
Time allowed in minutes: 90
Required passing score: 61%
Languages: English

Related certifications:
IBM Certified Specialist – Cognos ICM Essentials

This IBM Cognos ICM Essentials exam for business partners covers fundamental knowledge necessary to implement the IBM Cognos ICM product according to design specifications that support variable incentive compensation processes. In preparation for the exam, see the recommended training and product documentation under the Test Preparation tab.

Calculations and Components (27%)
Identify the process for building calculations
Describe the use of Components
Identify basic standard build framework concepts
Describe how calculations interact with calendars

Model Administration (13%)
Identify Migration Tool concepts
Describe Scheduler concepts
Describe the use of Model Optimize
Describe how to configure admin client access

Data Modeling (17%)
Identify the table types and their purpose
Identify date effectiveness design concepts

Presenter and Workflow Manager (22%)
Identify the process for creating Data Stores
Describe how to design layout tables
Describe how to create a Workflow
Identify Presenter concepts

Installation and Configuration Concepts (10%)
Identify the different modules of the application
Identify the process how to configure admin client security
Identify the process how to configure Web client security

Portal Access Security (11%)
Describe how to configure portal access groups
Describe how to configure portal access trees
Identify the process how to configure Web tabs


QUESTION 1
When using an effective dated table as a source for a calculation, which two statements are true?
(Choose two.)

A. Join start and end date of the effective dated table to a single date.
B. Join the calendar table to the effective dated table.
C. Join on both effective dates.
D. Join an effective dated table to another effective dated table (not Time).

Answer: A,C

Explanation:


QUESTION 2
What is the impact of locking model calendars?

A. It affects calculations partitioned by the same calendar.
B. It has no effect on any calculations in the model.
C. It affects every calculation in the model regardless of calendars used.
D. It only affects calculations related to payout.

Answer: A

Explanation:


QUESTION 3
How does information from the Web client reach the database server?

A. from the Admin client
B. from the Web Application server
C. from the CognosICMService
D. from the Web Application server to the CognosICMService

Answer: B

Explanation:


QUESTION 4
Which table property can be changed after it is saved?

A. name
B. description
C. primary key
D. type

Answer: B

Explanation:

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C2020-002 IBM Algo Financial Modeler Developer Fundamentals

Test information:
Number of questions: 60
Time allowed in minutes: 90
Required passing score: 68%
Languages: English

Related certifications:
IBM Certified Associate Developer – Algo Financial Modeler

Algo Financial Modeler (AFM) Concepts (37%)
Identify the approach to assumptions and data
Identify the role of modules in AFM
Identify the role of portfolio variables in AFM
Identify the role of Events in AFM
Identify the role of Layers in AFM
Identify the purpose of rollback variables
Describe how to build an AFM model

Algo Financial Modeler (AFM) Standard Code (25%)
Identify the best process for using Standard Code

Algo Financial Modeler (AFM) Troubleshooting (25%)
Describe generator errors and their resolution
Describe runtime errors and their resolution
Describe different troubleshooting techniques

Algo Financial Modeler (AFM) Outputs (13%)
Identify the types of output
Describe the use of output


QUESTION 1
In a model, to what would you attach an assumption set?

A. A data view
B. A module
C. A layer
D. A projection process

Answer: C

Explanation:


QUESTION 2
In which situation do we need to specify the initial value for portfolio variables?

A. When portfolio variables are referenced with a .index suffix in the formulae for step or event
variables in a program.
B. When portfolio variables are referenced with a .end suffix in the formulae for step or event
variables in a program.
C. When portfolio variables are referenced with a .prev suffix in the formulae for step or event
variables in a program.
D. When portfolio variables are referenced with a .curr suffix in the formulae for step or event
variables in a program.

Answer: C

Explanation:


QUESTION 3
Which statement is true regarding Rollback variables?

A. It is always required to specify an initial value for a Rollback variable.
B. An initial value of a Rollback variable is specified using the reset formula.
C. If the Initial value property is blank, a Rollback variable will have an initial value of 0.
D. A Rollback variable is defined in the Events page.

Answer: C

Explanation:


QUESTION 4
A colleague asks you to customize an Excel worksheet to read in values from an Algo Einancial
Modeler workspace. In each cell you need to return a value from output produced by AFM.
Which function would you use?

A. AFMWorkspaceInfo
B. AEMModelInfo
C. AEMOutput
D. AEMVariableInfo

Answer: C

Explanation:

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C2010-653 Fundamentals of IBM TRIRIGA Application Platform V3.2.1 Application Development

Test information:
Number of questions: 47
Time allowed in minutes: 90
Required passing score: 68%
Languages: English

Related certifications:
IBM Certified Associate Application Developer – TRIRIGA Application Platform V3.2.1

Below are the high level objectives for this exam. We recommend reviewing the Study Guide for more detailed information on the test objectives to provide a better idea of the content which will be covered on the exam.

Section 1:Application Building
Given that IBM TRIRIGA application and platform are installed and the user has an application builder license, create a module by using the Data Modeler tool so that business objects can now be created under the new module.

Given that IBM TRIRIGA application and platform are installed, the user has an application builder license, and a module is created, create a business object by using the Data Modeler tool so that fields, data sections, forms, and a state family can now be created for the new business object.

Given that IBM TRIRIGA application and platform are installed, the user has an application builder license, and a business object exists, find/add a field to the business object by using the Data Modeler tool so that the field is available in the creation and modification of records of that business object type.

Given that IBM TRIRIGA application and platform are installed and the user has an application builder license, create a list by using the Lists tool so that a new list is now available for selection by a list field.

Given that IBM TRIRIGA application and platform are installed and the user has an application builder license, create a custom field in Business Object so that data is accepted in accordance with stated requirements.

Given that IBM TRIRIGA application and platform are installed, the user has an application builder license, a module is created, a business object is created, and there are fields defined for this business object, create a publish name using the Data Modeler tool so that the business object may be published successfully.

Given that IBM TRIRIGA application and platform are installed, the user has an application builder license, and a business object has been created, create a state family in Data Modeler so that the records of that business object type conform to a lifecycle consistent with business requirements.

Given that IBM TRIRIGA application and platform are installed and the user has an application builder license, an applicable module, business object, and state transition saved; create a new sub action to perform the specified logic when the state transition is triggered.

Given the IBM TRIRIGA application and platform are installed and the user has an application builder license, create an association between two business objects so that an association has been created between two business objects and may be used during the creation of record level associations.

Given that IBM TRIRIGA application and platform are installed, the user has an application builder license, a module is created, a business object is created, create a smart section by using the Data Modeler tool so that the business object may reference data from an associated business object.

Given that IBM TRIRIGA application and platform are installed, the user has an application builder license, and a business object has been created, and a published name defined, and the business object remains in a Created or a Revision In Progress state, publish the business object in Data Modeler so that forms and subsequently records, may be created and so that records can reflect any changes made in the newly published version of the business object.

Given that IBM TRIRIGA application and platform are installed, the user has an application builder license and an association has been created, add a Locator field so that the field creates an association to that record.

Given that IBM TRIRIGA application and platform are installed, the user has an application builder license, a list is created, modify an existing list by using the Lists tool so that any previously configured list fields linking to a modified list will display the updated list data.

Given that IBM TRIRIGA application and platform are installed, the user has an application builder license, and a business object has been published, and one or more forms published, create a query so that a set of records may be returned to fulfill a specific business requirement.

Given that IBM TRIRIGA application and platform are installed and the user has an application builder license and the extended formula agent has been started; create an extended formula field so that the system will trigger the calculation whenever one of the inputs changes.

Given that IBM TRIRIGA application and platform are installed, the user has an application builder license and an association has been created between two business objects, create an association filter on a query so that data returned by that query is filtered based on criteria define in business case.

Given that IBM TRIRIGA application and platform are installed, the user has access to Report Manager, a report is created with fields selected to display, create one or more field filter so that you may filter the result set of the report based on a pre-specified value or a user defined value at runtime of the report.

Section 2:Application Presentation
Given that IBM TRIRIGA application and platform are installed, the user has an application builder license, and a business object has been published, and a form created to support the business object, create a tab on the form and sort it in the manner desired for record presentation so that after publishing the form the new tab and/or tab order will be available throughout the application.

Given that IBM TRIRIGA application and platform are installed and the user has an application builder license, an applicable module, business object, form, and tab exist; create and sort form sections so that a new form section has been created and/or the sections are sorted in the desired order.

Given that TRIRIGA application and platform are installed, the user has access to Form Builder, a form is created with one or more tabs, and one or more form sections are created, create a section action so that this is available as a live action button for the end user at runtime.

Given that IBM TRIRIGA application and platform are installed and the user has an application builder license, configure an on change event within a form so that on change events can trigger application related processes as required when data is modified in a field.

Given that IBM TRIRIGA application and platform are installed, the user has access to Form Builder, a form is created with one or more tabs, one or more form sections are created, and one or more fields of type Form Action are created, configure an on-click event for a Form Action field so that this is available as an action button for the end user at runtime.

Given that IBM TRIRIGA application and platform are installed, the user has an application builder license, and a business object has been published, and a form created to support the business object, modify the label or name of the form so that after publishing the form the new label and/or name will be available throughout the application.

Given that IBM TRIRIGA application and platform are installed, the user has access to Form Builder, a form is created with one or more tabs, import the state transition family into the form so that the form can operate through its designed state transition life cycle at runtime.

Given that IBM TRIRIGA application and platform are installed, the user has an application builder license, and a business object, form, and any necessary queries have been published/created, create navigation items and collections to be available for menus and/or portals to enable a user to them.

Given that IBM TRIRIGA application and platform are installed and the user has an application builder license, and the applicable Portal exists; customize a portal so that the desired portal has been customized.

Section 3:Application Workflow
Given a completed functional design document, explain different workflow types so that the determination can be made on the type of workflow to be used.

Given a functional IBM TRIRIGA system and a properly configured user for, create a workflow so that the desired logic is performed.

Given that IBM TRIRIGA application and platform are installed, the user has an application builder license, review the design of helper objects so that the user is able to perform repeatable processes without the need to design new objects.

Given that IBM TRIRIGA application and platform are installed and the user has an application builder license, create a workflow with instance logging turned on so that each time the workflow is run a history or instance of the workflow is saved for investigative purposes.

Section 4:Utilities
Given that IBM TRIRIGA application and platform are installed and the user has an application builder license, create an Object Migration Package in the Object Migration tool so that configurations can be ported from one environment to another.

Given that IBM TRIRIGA application and platform are installed, the user has an application builder license, and a business object and form has been published, create a data integrator input file so that data can be loaded or updated within the TRIRIGA system.

Given that IBM TRIRIGA application and platform are installed and the user has an application builder license, and the target object and fields of the DI file exist, import the DI file so that the specified DI file is processed and records are created or modified.

Given that IBM TRIRIGA application and platform are installed, the user has access to the Document Manager, and proper permissions on the target folder to create a document record, import a document from your local file system so that the document is available for use in the TRIRIGA system.

Section 5:Application Administration
Given that IBM TRIRIGA application and platform are installed, user with adequate security to access the Security Manager tool, configure a security group so that security group members have the desired level of access on a form’s sections and actions.

Given that IBM TRIRIGA application and platform are installed, the user is a part of the Admin group, and the user has access to Admin Console, use the Cache Manager to clear cache for various platform components.

Given that IBM TRIRIGA application and platform are installed, the user has admin console access, monitor workflow from within the admin console so that Admin console user can utilize the admin console to monitor a variety of workflow activities which can be critical in evaluating workflow issues.

Given that IBM TRIRIGA application and platform are installed, the user is a part of the Admin group, and the user has access to Admin Console, use the Platform Logging tool to enable debug logging for parts of or all platform functionality.


QUESTION 1
Which action within the Document Manager allows the user to upload multiple documents?

A. New Document
B. Upload Multiple
C. Toggle MultiFile
D. Upload Documents

Answer: C
Reference:http://www-
01.ibm.com/support/knowledgecenter/SSFCZ3_10.4.0/com.ibm.tri.doc_10.4.0/pdfs/pdf_tri_doc_m
ng.pdf(See the Page #19)


QUESTION 2
Which tool is used to add a new association string if the association string that is required to
create an association between two business objects does not exist?

A. Lists tool
B. Data Modeler tool
C. Data Integrator tool
D. Association Manager tool

Answer: B

Explanation:


QUESTION 3
A custom section action can call what type of workflow?

A. System
B. Subflow
C. Synchronous
D. Asynchronous

Answer: D

Explanation:


QUESTION 4
Which statement is true about a trigger action workflow task?

A. It can be used to call a scheduled event.
B. It cannot be used to trigger a self transition action.
C. It cannot be used to trigger an action in the null state.
D. It can be used to perform an action on multiple records.

Answer: A

Explanation:

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C2010-597 IBM TRIRIGA Application Platform V3.2.1 Application Development

Test information:
Number of questions: 67
Time allowed in minutes: 90
Required passing score: 73%
Languages: English

Related certifications:
IBM Certified Application Development – TRIRIGA Application Platform V3.2.1

Below are the high level objectives for this exam. We recommend reviewing the Study Guide for more detailed information on the test objectives to provide a better idea of the content which will be covered on the exam.

Section 1:Application Building
Given that IBM TRIRIGA application and platform are installed and the user has an application builder license, create a module using the Data Modeler tool so that business objects can now be created under the new module.

Given that IBM TRIRIGA application and platform are installed, the user has an application builder license, and a module is created, create a business object by using the Data Modeler tool so that fields, data sections, forms, and a state family can now be created for the new business object.

Given that IBM TRIRIGA application and platform are installed, the user has an application builder license, and a business object exists, find/add a field to the business object by using the Data Modeler tool so that the field is available in the creation and modification of records of that business object type.

Given that IBM TRIRIGA application and platform are installed and the user has an application builder license, create a list by using the Lists tool so that a new list is now available for selection by a list field.

Given that IBM TRIRIGA application and platform are installed and the user has an application builder license, create a custom field in Business Object so that data is accepted in accordance with stated requirements.

Given that IBM TRIRIGA application and platform are installed, the user has an application builder license, a module is created, a business object is created, and there are fields defined for this business object, create a publish name using the Data Modeler tool so that the business object may be published successfully.

Given that IBM TRIRIGA application and platform are installed, the user has an application builder license, and a business object has been created, create a state family in Data Modeler so that the records of that business object type conform to a lifecycle consistent with business requirements.

Given that IBM TRIRIGA application and platform are installed and the user has an application builder license, an applicable module, business object, and state transition saved; create a new sub action to perform the specified logic when the state transition is triggered.

Given the IBM TRIRIGA application and platform are installed and the user has an application builder license, create an association between two business objects so that an association has been created between two business objects and may be used during the creation of record level associations.

Given that IBM TRIRIGA application and platform are installed, the user has an application builder license, a module is created, a business object is created, create a smart section by using the Data Modeler tool so that the business object may reference data from an associated business object.

Given that IBM TRIRIGA application and platform are installed, the user has an application builder license, and a business object has been created, and a published name defined, and the business object remains in a Created or a Revision In Progress state, publish the business object in Data Modeler so that forms and subsequently records, may be created and so that records can reflect any changes made in the newly published version of the business object.

Given that IBM TRIRIGA application and platform are installed and the user has an application builder license a new classification exists and a root node record and children records are able to be created with it, create a classification so that a root node record and children records are able to be created with the classification.

Given that IBM TRIRIGA application and platform are installed, the user has an application builder license and an association has been created, add a Locator field so that the field creates an association to that record.

Given that IBM TRIRIGA application and platform are installed, the user has an application builder license, a list is created, modify an existing list using the Lists tool so that any previously configured list fields linking to a modified list will display the updated list data.

Given that IBM TRIRIGA application and platform are installed, the user has an application builder license, and a business object has been published, and one or more forms published, create a query so that a set of records may be returned to fulfill a specific business requirement.

Given that IBM TRIRIGA application and platform are installed and the user has an application builder license and the extended formula agent has been started; create an extended formula field so that the system will trigger the calculation whenever one of the inputs changes.

Given that IBM TRIRIGA application and platform are installed, the user has an application builder license and an association has been created between two business objects, create an association filter on a query so that data returned by that query is filtered based on criteria define in business case.

Given that IBM TRIRIGA application and platform are installed, the user has access to Report Manager, a report is created with fields selected to display, create one or more field filter so that you may filter the result set of the report based on a pre-specified value or a user defined value at runtime of the report.

Section 2:Application Presentation
Given that IBM TRIRIGA application and platform are installed, the user has an application builder license, and a business object has been published, and a form created to support the business object, create a tab on the form and sort it in the manner desired for record presentation so that after publishing the form the new tab and/or tab order will be available throughout the application.

Given that IBM TRIRIGA application and platform are installed and the user has an application builder license, an applicable module, business object, form, and tab exist; create and sort form sections so that a new form section has been created and/or the sections are sorted in the desired order.

Given that TRIRIGA application and platform are installed, the user has access to Form Builder, a form is created with one or more tabs, and one or more form sections are created, create a section action so that this is available as a live action button for the end user at runtime.

Given that IBM TRIRIGA application and platform are installed and the user has an application builder license, configure an on change event within a form so that on change events can trigger application related processes as required when data is modified in a field.

Given that IBM TRIRIGA application and platform are installed, the user has access to Form Builder, a form is created with one or more tabs, one or more form sections are created, and one or more fields of type Form Action are created, configure an on-click event for a Form Action field so that this is available as an action button for the end user at runtime.

Given that IBM TRIRIGA application and platform are installed, the user has an application builder license, and a business object has been published, and a form created to support the business object, modify the label or name of the form so that after publishing the form the new label and/or name will be available throughout the application.

Given that IBM TRIRIGA application and platform are installed, the user has access to Form Builder, a form is created with one or more tabs, import the state transition family into the form so that the form can operate through its designed state transition life cycle at runtime.

Given that IBM TRIRIGA application and platform are installed, the user has an application builder license, and a business object, form, and any necessary queries have been published/created, create navigation items and collections to be available for menus and/or portals to enable a user to them.

Given that IBM TRIRIGA application and platform are installed and the user has an application builder license, and the applicable Portal exists; customize a portal so that the desired portal has been customized.

Section 3:Application Workflow
Given a completed functional design document,explain different workflow types so that the determination can be made on the type of workflow to be used.

Given a functional TRIRIGA system and a properly configured user for, create a workflow so that the desired logic is performed.

Given a functional IBM TRIRIGA system, configured to show workflow instances and a properly configured user so that a workflow can be analyzed.

Given that IBM TRIRIGA application and platform are installed, the user has an application builder license, review the design of helper objects so that the user is able to perform repeatable processes without the need to design new objects.

Section 4:Utilities
Given that IBM TRIRIGA application and platform are installed and the user has an application builder license, create an Object Migration Package in the Object Migration tool so that configurations can be ported from one environment to another.

Given that IBM TRIRIGA application and platform are installed, the user has access to the Object Migration tool, an export and/or import object migration package is created, import or export the object migration package so that application design data is available to migrate into another TRIRIGA system, or application design data from another system is imported into this TRIRIGA system.

Given that IBM TRIRIGA application and platform are installed, the user has an application builder license, and a business object and form has been published, create a data integrator input file so that data can be loaded or updated within the TRIRIGA system.

Given that IBM TRIRIGA application and platform are installed and the user has an application builder license, and the target object and fields of the DI file exist, import the DI file so that the specified DI file is processed and records are created or modified.

Given that IBM TRIRIGA application and platform are installed, the user has access to the Document Manager, and proper permissions on the target folder to create a document record, import a document from your local file system so that the document is available for use in the TRIRIGA system.

Section 5:Problem Determination
Given that IBM TRIRIGA application and platform are installed, the user has admin or developer level security access, troubleshoot associations when association related behavior is abnormal.

Given that IBM TRIRIGA application and platform are installed and the user has an application builder license so that the user knows how to use the builder tools to troubleshoot common problems with state families to resolve issues.

Given that IBM TRIRIGA application and platform are installed, the user has access to Form Builder, a form is created with one or more tabs, one or more form sections are created, and fields have been created, troubleshoot a form to resolve issues found at runtime.

Given that IBM TRIRIGA application and platform are installed, the user has admin or developer level security access, troubleshoot a query when the query is not returning desired results so that the problem may be identified and subsequently corrected.

Section 6:Application Administration
Given that IBM TRIRIGA application and platform are installed, user with adequate security to access the Security Manager tool, configure a security group so that security group members have the desired level of access.

Given that IBM TRIRIGA application and platform are installed, the user is a part of the Admin group, the user has access to Admin Console, the user has access to create and manage data at the database level, create and manage the status of a data connect job.

Given that IBM TRIRIGA application and platform are installed, the user has appropriate security access, create a document folder structure so that outside data can be organized within the TRIRIGA document manager.

Given that IBM TRIRIGA application and platform are installed and the user has an application builder license, create a workflow with instance logging turned on so that each time the workflow is run a history or instance of the workflow is saved for investigative purposes.

Given that IBM TRIRIGA application and platform are installed, the user is a part of the Admin group, and the user has access to Admin Console, use the Cache Manager to clear cache for various platform components.

Given that IBM TRIRIGA application and platform are installed, the user has admin console access, monitor workflow from within the admin console so that Admin console user can utilize the admin console to monitor a variety of workflow activities which can be critical in evaluating workflow issues.

Given that IBM TRIRIGA application and platform are installed, the user is a part of the Admin group, and the user has access to Admin Console, use the Platform Logging tool to enable debug logging for parts of or all platform functionality.


QUESTION 1
Where are the classifications’ hierarchical parents to child associations created?

A. In the Form Builder
B. In the Data Modeler
C. In the Association Manager
D. In the State Family Manager

Answer: B

Explanation:


QUESTION 2
An existing portal must be modified so that a new navigation collection will display in the portal.
Assuming that a navigation collection of type Quick Links exists and is populated with navigation
items, what additional new element must be created to display this collection in the existing portal?

A. Portal
B. Portal Section
C. Navigation Item
D. Navigation Collection

Answer: B

Explanation:


QUESTION 3
Which workflow type gets executed by an association of two objects?

A. synchronous workflow using temporary data
B. synchronous workflow using permanent data
C. asynchronous workflow using temporary data
D. asynchronous workflow using permanent data

Answer: D

Explanation:


QUESTION 4
When a transition occurs to move a record into a tri Active state, the expected behavior is that the
form is in a read-only state. This is not happening. What is the issue with the Read-Only property?

A. It is not configured in the Sub Action properties.
B. It is not configured in the Form Section properties.
C. It is not configured in the Business Object properties.
D. It is not configured in the State Transition properties for at least one transition.

Answer: D

Explanation:

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700-260 Advanced Security Architecture for Account Manager


QUESTION: No: 1
Increased employee productivity, confidence in data confidentiality, and increased visibility are features
that demonstrate which Cisco business value?

A. Cost effectiveness
B. Protection
C. Control
D. Flexibility
E. Completeness

Answer: C


QUESTION: No: 2
Which licensing feature enables customers to better manage their software assets and optimize their IT
spending?

A. Cisco ONE
B. Smart Accounts
C. Enterprise License Agreements
D. License Bundling

Answer: B


QUESTION: No: 3
Which Cisco network security solution helps protect against threats by monitoring and responding to any
network anomalies, continually analyzing for potential threats and reacting to them in real time?

A. Cisco Security Manager
B. Cisco ASA Firewall Senrices
C. Cisco ASA Next-Generation Firewall Services
D. Cisco Next-Generation Intrusion Prevention System
E. Cisco Web Security Appliance
F. Cisco Email Security Appliance
G. Cisco Identity Services Engine
H. Cisco Site-to-Site VPN

Answer: D


QUESTION: No: 4
Which Cisco security technology delivers the best real-time threat intelligence?

A. Cisco Security Intelligence Operations
B. Cisco ASA Next-Generation Firewall Services
C. Cisco Identity Senrices Engine
D. Cisco Security Manager
E. Cisco TrustSec

Answer: A

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C2010-571: IBM Tivoli Process Automation Engine V7.5 Implementation

Test information:
Number of questions: 62
Time allowed in minutes: 90
Required passing score: 71%
Languages: English

Related certifications:
IBM Certified Deployment Professional – Maximo Asset Management V7.5
IBM Certified Advanced Deployment Professional – IBM Service Management Service Delivery and Process Automation V4
IBM Certified Deployment Professional – Tivoli Process Automation Engine V7.5
IBM Certified Advanced Deployment Professional – IBM Service Management Asset Management V4
IBM Certified Advanced Deployment Professional – IBM Service Management Service Delivery and Process Automation V5
IBM Certified Advanced Deployment Professional – IBM Service Management Asset Management V5

Section 1:Platform Configuration
Given that a Tivoli process automation engine (Tpae) product is to be installed, and install language packs so that Tpae can be used with additional languages.
With emphasis on performing the following tasks:

Define language packs during the automated installation process.

Select base language during installation process.

Select additional languages during installation process.

Define language packs during the manual installation process.

Select base language during installation process.

Select additional languages during installation process.

Run tdtoolkit for additional languages.

Define language packs after Tivoli process automation product installed – automated.

Run installation program and select additional languages.

Define language packs after Tivoli process automation product installed – manual.

Run tdtoolkit for additional languages.

Given that the Tpae has been installed and the basic system data has been set up, configure the database objects based upon the customer’s requirements so that database objects are configured.
With emphasis on performing the following tasks:

Add a new object.

Open the Database Configuration application.

Click on the New Object button.

Enter an object value and description.

If applicable, in the Service field, specify a value or accept the default of CUSTAPP.

Specify the scope of the object in the Multi-Site scheme.

As required, enter additional information.

If required, select Audit Enabled to edit the filter field for E-audit.

As required, add or modify object attributes.-Click on the Attributes tab.-Click on the New Row button.-Enter an Attribute value.-Optional: modify the values in the Title and the Description fields.-Specify the data type of the attribute. -As required, enter additional information.-Click Save Object, or click New Row to insert another -attribute.

As required, add or modify object relationships.-Click on the Relationships tab.-Click on the New Row button.-Enter a relationship name.-Create a Where Clause.-Select a Child Object.-If needed, enter any comments in the Remarks field. -Click Save Object, or click New Row to insert another relationship.

Perform database configuration.
As applicable, perform a database configuration by using a command line and shutting down the application server.-Ensure all users are logged out of the system.-Shut down the application server. -Open a command prompt and change directory to: <Maximo home directory>\tools\maximo.-Type configdb. -Restart the application server after the configuration is completed.

As applicable, perform a database configuration from within the application without shutting down the application server.-In the database configuration application, select Manage Admin Mode from the select action menu.-If necessary modify the Admin Mode parameters and click Update Properties for the parameters to take effect.-Click Turn Admin Mode ON. -Select the Apply Configuration Changes from the select action menu to configure the database.-Click Admin Mode OFF after the configuration is completed.

Given that a Tpae product has been installed and the basic system data has been setup, create a new or change an existing application screen layout based upon the customer’s requirements so that the screen layout has been modified.

With emphasis on performing the following tasks:

Start the Application Designer application.

Select the specific application UI that is required to be modified.

Select the field or structure that needs to be changed.

Delete existing fields and/or controls.

Select new field controls through the Control Palette.

Assign actions and descriptions to the new controls through Control Properties.

Repeat to complete all modifications.

Click Save Application Definition.

Clone an existing application and modify clone.

Select application to clone.

Select Action, select Duplicate Application Definition.

Enter application name.

Enter description.

Click OK.

Select the field or structure that needs to be changed.

Delete existing fields and/or controls.

Select a new field and/or controls through the Control Palette.

Assign actions and descriptions to the new controls through Control Properties.

Repeat to complete all modifications.

Click Save Application Definitions.

Given that a Tpae product has been installed and the basic system data has been set up, analyze and tune the system so that the system performs to client specifications.

With emphasis on performing the following tasks:

Generate thread dumps and analyze.

Log verbose gc information and analyze.

Review the maximo.log for fetchResultLogLimit, logSQLTimeLimit, and mbocount properties output.

Review network latency and bandwidth.

Review OS resources.

Review database performance.

Tune areas based on analysis.

Run ‘real-world’ load tests.

Repeat until performs to client specifications.

Given that a Tpae product has been installed and the basic system data has been set up, define and set systems properties per customer configuration and system requirements so that system properties are defined.

With emphasis on performing the following tasks:

The system properties determine the behavior of the application.

Open System Properties application.

Determine the property that needs to be changed and expand the View Details for that Property Name.

Define Global Value.

Click Save.

Repeat above steps until all system properties defined.

Check box for all modified properties that allow for a live refresh.

Select Action/Select Live Refresh.

Click OK.Note: Values in the maximo.properties override the system properties settings maintained in the database

Given that Tpae has been installed and the basic system data has been set up, define and create item set and company set so that the sets can be used to share data across Organizations.
With emphasis on performing the following tasks:

Sets allow multiple organizations to share item data and vendor information. The set level includes two kinds of sets: Item and Company (for vendor information).

Open the Sets application.

Click the New Row to add one or more sets.

Set the following information:

Set

Description

Type

If Type is ITEM, set the Default Item Status as needed.
If Type is COMPANY, set the “Automatically Add Companies to Company Master” checkbox as needed. If it is TRUE, the user is able to create companies directly in the Companies application. If it is FALSE, then the Company has to be created first in the Company Master application and after added to organization.

Click the Save Sets button.
Given that the Tpae has been installed and the basic system data has been set up, including sets and currency codes,define and create organizations and sites so that the organization and site can be used in the application processes.
With emphasis on performing the following tasks:

Organizations and Sites correspond to logical divisions within the company and determine how data is shared or not shared.

Open Organizations application.

Click the New Organization button.

Set the following data:

Organization

Description

Base Currency 1

Item Set

Company Set

Default Item Status

Under Addresses tab, click the New Row button to add one or more Organization addresses.

Set the Address code and optionally set the Description, Address, City, State, ZIP / Postal Code, Country ,and Tax Code 1.

In the Sites tab, under Sites section, click the New Row button to add one or more Sites to the Organization.

Set the following data:

Site

Description

Under Addresses for Site section, Click the New Row button to copy Organization Address to Sites.

In the Address field, click the Detail button to select a predefined Address code.

Click the Save Organization button to save the Organization.

After creating the Organization and Sites, you have to activate both. But in order to activate the Organization at least one GL Account has to be created in the Chart Of Accounts application to be used as the Organization Clearing Account. Go to Chart Of Accounts application and create required GL Components and at least one GL Account.

In the Organization application, set the Clearing Account field and Activate Organization and Site by setting both Active? Checkbox.

Click the Save Organization button to save the Organization.
Given that the Tpae has been installed, the basic system data has been set up, and that the user is logged in, create a new cron task so that the cron task is created and ready to schedule jobs or tasks.
With emphasis on performing the following tasks:

Cron tasks are used to run scheduled jobs or tasks.

Open the Cron Task Setup application.

Click the New Cron Task Definition button.

Enter the following information:

cron task name

cron task description

name of crontask class

access level

Click the Save Cron Task button.

Define the instance schedule and parameters.

Activate cron task instances.

Given that a Tpae product has been installed and the basic system data has been set up, define and create conditional expressions so that conditional expressions are defined

With emphasis on performing the following tasks:

You can create and maintain a library of conditional classes and expressions. These classes and expressions allow you to determine a user’s access to fields, tabs, and other user interface controls within applications.

SQL Expression syntax: for conditional expressions and classes.The system uses a syntax similar to SQL as well as additional variables.

Classes Sample conditional expressions and classes:The system uses the following conditional expressions and condition classes.

Open Conditional Expression Manager application.

Click New Row.

Enter the following data:

Condition

Type-Expression: The system uses a syntax similar to Structured Query Language (SQL), as well as additional variables.-Classes: The condition is validated on the logic of a Boolean Java class.

If type is Expression, then set the Expression field. If type is Class, then set the Class field.

Click Save.

Repeat above steps until all conditions created.
Given that a Tpae product has been installed and running, configure the appropriate attached document settings so that attachments are configured.
With emphasis on performing the following tasks:

Add Document Folders.
Open an application that has the Attached Documents action. If an application has the Attached Document action, it has the Attachments Library/Folders action in the Select Action menu.

Select Action / Select Attachment Library/Folders / Manage Folders.

Click Add a New Document Folder.

Enter the following:-Document folder-Description-Default file path

Click OK.

Associate Document Folder with applications.

Select Action / Select Attachment Library/Folders / Associate Folders.

Click New Row.

Select Document folder.

Click OK.

Configure Attached Documents.

Create a doclinks directory on the server where the documents will be stored.

Share the drive.

Create default subdirectory under the doclinks directory.-If WebLogic:-Create WEB-INF subdirectory under the doclinks directory.-Copy the web.xml from the deployment folder into the directory just created.

Configure the Application Server for Attached Documents.
If using a WebLogic application server:-Stop the application server.-Back up the config.xml file in the domain in which you want to configure the Web application.-Start the application server.-From a browser log in to the Administration Console by specifying the following URL: http://<hostname>:<port>/consolewhere <hostname> is the name of the machine and <port> is the port number of the Application Server.-In the left pane, under the Deployments node, click Web Application Modules. The right frame refreshes.-Delete the existing Web application named doclinks if one already exists on your system.-In the right pane, click Deploy a new Web Application Module. The right pane refreshes.-Navigate to the location of the doclinks directory.-Click the radio button to select the doclinks directory, then click Target Module at the bottom of the screen.-If more than one server, you must select the server on which you want to deploy your new Web Application module then click Continue.-Review choices. The name must be the root directory name where the documents are stored. The name is case sensitive.-Click Deploy. The Web application you created appears in the Web Application tree in the left pane.

If using a WebSphere Application Server:-Navigate to the location of the httpd.conf file for the IBM HTTP Server.-Back up the httpd.conf file.-Open the httpd.conf file in a text editor.-Find the section that begins with the following line – #This should be changed to whatever you set DocumentRoot to.-Edit this Directory line to specify the doclinks directory you created.-Find the section that begins with the following lines

DocumentRoot: The directory out of which you will serve your

documents. By default, all requests are taken from this directory, but

symbolic links and aliases may be used to point to other locations.-Edit this DocumentRoot line to specify the doclinks directory you created.-Save and Close the file.-Restart the HTTP server.

Edit the Paths in Maximo.

Open System Properties application.
If WebSphere, Configure 2 properties as follows:-mxe.doclink.doctypes.defpath /Global Value: Path to folder (i.e. c:\doclinks\default)-mxe.doclink.path01 /Global Value: C<PATH>\doclinks=http://<servername>/

If WebLogic, Configure 2 properties as follows:-mxe.doclink.doctypes.defpath /Global Value: Path to folder (i.e. c:\doclinks\default)-mxe.doclink.path01 /Global Value: C<PATH>\doclinks=http://<servername>:<port>/doclinks

Optional: Change the value of the following property:mxe.doclink.maxfilesize /Global Value: size in MB

Click Save.

Given that a Tpae product has been installed and the basic system data has been set up, define log levels so that log levels are defined
With emphasis on performing the following tasks:

Logging application is used to capture information from various activities within Tpae by using 1 of 5 information levels: error, warn, debug, info, fatal.

Open Logging application.

Expand the View Details for the Root Logger you are setting.

Change Log Level.

Add Loggers are needed.

Change Log Level on the Loggers you are setting.

Click Active check box.

Click Save.

Repeat above steps until all logging settings defined.
From the Select Action/select Apply Settings.Note: If a logging.properties file exists, you override the logging settings maintained in the database when the Application Server is restarted.

Section 2:Financial Configuration
Given that a Tivoli process automaton engine (Tpae) product has been installed, the basic system data has been set up and the GL account components have been configured, create or modify GL accounts so that the chart of accounts is defined and GL accounts can be used in the application processes.
With emphasis on performing the following tasks:

A chart of accounts is a set of GL accounts that an organization uses to track expenses.

Open Chart of Accounts application.

Select an organization.

Click the New Row button to add one or more GL accounts.

Enter the following information:

GL Account field – click the Detail button and build an account by using the predefined components for the current organization.

Active date.

Active?

Click the Save GL Account button.
Once a GL account is defined it is not possible to change the account identifier, but the fields Active Date and Expiration Date can be updated.

Given that Tpae product has been installed and the basic system data has been set up, create or modify currency codes so that currency codes can be used in the application processes.

With emphasis on performing the following tasks:

A currency code is a short, user-defined value; create to represent a currency, for example, USD for the US dollar.

Open Currency Codes application.

Click the New Row button to add one or more currency codes.

Enter the following information:

Currency

Description

Active?

Click the Save Currency button.

Once the currency code is entered it is not possible to change the currency identifier, but both Description an Active fields can be updated.

Also, a currency code cannot be deleted if it is being referenced in any other object, like ASSET, WORKORDER, etc…

Section 3:Security Configuration
Given that a supported Tivoli Directory Server has been installed and configured and the Application Server has been configured for application server security, define and configure the files to enable application server security in Tivoli process automation engine (Tpae) so that system is configured to use application server security (LDAP).
With emphasis on performing the following tasks:

Define files required to configure to use application server security:

ibm\SMP\maximo\applications\maximo\properties\maximo.properties

ibm\SMP\maximo\applications\maximo\maximouiweb\webmodule\WEB-INF\web.xml

ibm\SMP\maximo\applications\maximo\mboweb\webmodule\WEB-INF\web.xml

Configure Maximo files to use global security.

Add the following property in the maximo.properties file:-mxe.useAppServerSecurity-Set the value of the property to 1-Save the file

Uncomment the following lines in the ibm\SMP\maximo\applications\maximo\maximouiweb\webmodule\WEB-INF\web.xml file:<login-config><auth-method>BASIC</auth-method><realm-name>Maximo Web Application Realm</realm-name></login-config>

Set the useAppServerSecurity setting to 1 in the same file.
Uncomment the following lines in the <security-constraint><web-resource-collection><web-resource-name>Maximo UI pages</web-resource-name><description>pages accessible by authorised users</description><url-pattern>/ui/*</url-pattern> <http-method>GET</http-method> <http-method>POST</http-method> </web-resource-collection> <web-resource-collection> <web-resource-name>Maximo UI utility pages</web-resource-name> <description>pages accessible by authorised users</description> <url-pattern>/webclient/utility/*</url-pattern> <http-method>GET</http-method> <http-method>POST</http-method> </web-resource-collection> <auth-constraint> <description>Roles that have access to Maximo UI</description> <role-name>maximouser</role-name> </auth-constraint> <user-data-constraint> <description>data transmission gaurantee</description> <transport-guarantee>NONE</transport-guarantee> </user-data-constraint> </security-constraint>

Save the file.
Uncomment the following lines in the ibm\SMP\maximo\applications\maximo\mboweb\webmodule\WEB-INF\web.xml file: <security-constraint> <web-resource-collection> <web-resource-name>Maximo Report Tool</web-resource-name> <description>pages accessible by authorised users</description> <url-pattern>/reporttool/*</url-pattern> <http-method>GET</http-method> <http-method>POST</http-method> </web-resource-collection> <auth-constraint> <description>Roles that have access to Maximo Report Tool</description> <role-name>maximouser</role-name> </auth-constraint> <user-data-constraint> <description>data transmission gaurantee</description> <transport-guarantee>NONE</transport-guarantee> </user-data-constraint> </security-constraint>

Set the useAppServerSecurity setting to 1 in the same file.

Save the file.
Build the Maximo EAR file.-Open a command prompt.-Change to ibm\SMP\maximo\deployment folder.-Type buildmaximoear.-Press Enter.Deploy the Maximo.ear file in the appropriate Application Server.

Set up synchronization cron task.

Open the Cron Task Setup application.

Complete one of the following steps:-If WebLogic, set the LDAPSYNC cron task to Active.-If WebSphere, set the VMMSYNC cron task to Active.

Set a schedule.

Define the following parameters for the LDAPSYNC cron task and the VMMSYNC cron task.LDAPSYNC Parameter – DescriptionCredential – LDAP credentialsHost – The GROUP XML that the LDAP task usesPort – LDAP connection portPrincipal – LDAP principalSSLEnabled – LDAP connection SSL enabledSynchAdapter – LDAP synchronization adapterSynchClass – LDAP synchronization ClassSynchParameter – Parameter name, value pairs delimited by commaUserMapping – The USER XML that the LDAP task uses
VMMSYNC Parameter – DescriptionCredentialVMM admin credentialsGroupMapping The USER XML that the VMM task usesGroupSearchAttribute VMM search attribute to query group recordsPrincipalVMM admin principalSynchAdapter VMM synchronization adapterSynchClassVMM synchronization ClassUserMapping The USER XML that the VMM task uses

Given that the Tpae has been installed, the basic system data has been set up, set up and configure a security group so that a security group has been created with application and functional access defined.
With emphasis on performing the following tasks:

Open the Security Groups application.

Click New Security Group button.

Fill-in the fields:

Name the Security Group

Assign start center template

Specify applicable Site(s)

Specify applicable Applications(s)

Specify applicable Storeroom(s)

Specify applicable Labor(s)

Specify applicable GL Components(s)

Specify the Limits and tolerances(s)

Specify applicable Data Restrictions

Specify applicable User(s)

Click the Save button.

Repeat above steps until all required security groups have been created.

Section 4:Migration Configuration

Given that a Tivoli process automaton engine (Tpae) product has been installed and the basic system data has been set up, use migration manager so that a migration package is created and imported.
With emphasis on performing the following tasks:

Define a package.

Open Migration Manager.

Select New Package Definition.

Enter the Package Definition name and description.

Select the type of package:-Snapshot-Change

Select the type of Processing Action:-Replace-AddChange

Set batch size (optional).

Select Change Role (if package type is Change).

Add one or more Migration Group.

Add one or more Complied sources.

Set the Where Clause (if package type is Snapshot) for each migration group.

Save.

Select Manage Targets.-Enter the following information:-Target name and description-Select the type of target-For database, enter the following information:-Database URL-Driver Name-User Name-Password-Schema Name [optional]-Select the Test button.-For file, enter the following information:-File Path-Select OK

Select the Distribution tab.

Select new row in Distributions section.

Enter the Target Name.

Save.

Change status to APPR.

Create a package.

Select the Package tab.

Select the Create button in the Packages section.

Select the Processing Action.

Enter the Readme Information.

Enter the Complied sources.

Select Continue.

Select OK..

Distribute a package.

Select the Distribute button.

Select one or more target name.

Select OK.

Deploy a package.

Select the Upload Package button.

Select the Browse button.

Find and select the package to be imported.

Select OK.

Select the Deploy Package button.

Select one or more of the following checkboxes:-Preview?-Include Database Configuration Commands?-Rollback point.-Do you have a current backup?-Skip prompts to create attribute rules?

Select the package to be deployed.-Note: you may have to turn admin mode on.

Select the Deploy button.

Given that a Tpae product has been installed and the basic system data has been set up, create a migration collection based upon the customer’s requirements so that a migration collection has been created.
With emphasis on performing the following tasks:

You can add a configuration record to a migration collection only if the record is supported by a migration object that can migrate the data that is contained in the record. Each configuration record in a migration collection is identified by its keys. Related configuration records can also be added to migration collections.

In the Migration Collections application, click New Migration Collection.

On the Migration Collection tab, specify a name for the collection.

Optional: To enable other users to modify or delete the collection, select Is Public.

In the Configurations section, click New Row.

In the Application field, select the application from which you want to select configuration records and then click Go To Application.

In the List tab of the application that you selected, select a configuration record and then click Return With Value.

Add additional records to the migration collection.

Save the migration collection.

Section 5:Start Center Configuration

Given that the Tivoli process automation engine (Tpae) has been installed, the basic system data has been set up, configure the Start Center and portlets so that a Start Centers is available and assigned to a security group.
With emphasis on performing the following tasks:

Go to the Start Center.

To create a new template:

Click Create New Template.

Fill-in the data:

Enter the name of the template in the description field.-Select the layout format.-Associate portlet and screen formatting.-Change the layout order.-Repeat above steps until all portlets have been assigned to the left and/or right column of the Start Center.-Click the Finished button.

To modify a portlet:

Click Edit Portlet.

If applicable, select Actions.

If applicable, select a Result Set Query.

Select the columns to display.

If applicable, modify Display Options:

Choose Condition attribute.

Set Expression.

Set condition value.

Set color (from values list).

Add another color alert until all required are created.

If applicable, modify Chart options.

Set Default display.

Enter Chart type.

Enter Grouping field.

Repeat above steps until all modifications have been performed.

Click Finished.

As applicable, associate a Start Center template to a Security Group.

In the Security Group application, retrieve the Security Group.

Select the Start Center template.

Go to the Start Center and click Update.

To modify a Start Center template:

Click Modify Existing Template.

Select a template from the list view.

If the new modifications are related to content, screen layout and/or positioning of portlets, Select Change Content/Layout.

If applicable, modify any of the following:

Order to change the positioning of the portlet on the Start Center.

The layout format.

Remove existing portlets by selecting the thrash can (delete) button.

Add new portlets by clicking the Select Content.

Repeat above steps until all modifications of the template have been performed.

Click the Finished button.

Section 6-1:Process Management Configuration and Administration

Given that a Tivoli process automation engine (Tpae) product has been installed and the basic system data has been set up, explain multi-site levels so that the purpose of multi-site levels have been defined.
With emphasis on performing the following tasks:

The basic units of a multi-site implementation are organizations and sites. An enterprise can have multiple organizations; each organization can have multiple sites. Organizations and sites are virtual entities that can accommodate many different kinds of business practices. Organizations and sites do not necessarily correspond to physical sites or facilities.

To use the multi-site capability, the administrator installs the application software once and sets up multiple sites that can access the software and the system database. Although a single database is used, the multi-site capability provides site-specific independence for certain kinds of data. For example, different sites can share the same vendor list but still keep their work order and inventory records separately.

The multi-site capability creates an environment that has the following characteristics:

All sites use the same system database.

All sites use the same product instance, which runs on an application server.

Users at any site can access applications by using a Web browser.

Different sites can keep certain operations separate, according to their business needs and the constraints of the application architecture.

Sites.

A site is typically a facility in an organization where work is managed. These activities include managing assets and physical locations by using preventive maintenance schedules and work orders, managing inventory in storerooms, processing stock replenishment, and other supply chain-related activities.

Organizations.

An organization is typically a financial entity in an enterprise in which all financial transactions are maintained in one base currency. Each organization maintains its own GL account, which is available to all sites that belong to that organization.

Applications that store data at the site level require that the identifier field for each record is unique within the site. However, an identifier can be used within other sites and organizations. Only users who have security permission for the site and the application can view the records.

Except for system settings and autonumber settings, options can apply at either the organization or site level, regardless of the level at which the application stores data. Even if an application stores data at the application level, it can have settings that are applied at the organization level.

Given that a Tpae product has been installed and the basic system data has been setup, creating a new or change an existing Domain based upon the customer’s requirements so that domains have been created or modified.
With emphasis on performing the following tasks:

Open the Domains application.

To modify an existing domain, select one from the list tab or search for a specific Domain by using a filter. Make changes to the existing domain values or click New Row for additional domain value.

Change Object to change the data object of the domain if applicable.

Change SQL statements of the List Where Clause and the Validation Where Clause if applicable.

Change Error Message Group and Error Message Key fields if applicable.

Change Organization/Site assignments if applicable.

Change Length and Scale if applicable.

Change Description if applicable.

Change Source Field, Destination Field, Accept NULL value?, No Overwrite?, Condition on Source, Condition on Destination, Sequence if applicable.

Change Range Minimum, Range Maximum, Interval if applicable.

To create a new domain, click Add New Domain and select the type of new domain based on the customer requirements.

Specify a name for the new data domain in the Domain field and a description.

Select the data type from the drop down list of the Data Type field if applicable.

Specify the field length of the new data object if applicable.

Specify Object of the Domain if applicable.

Specify SQL statements of the List Where Clause and the Validation Where Clause if applicable.

Specify Error Message Group and Error Message Key fields if applicable.

Specify Organization/Site assignments if applicable.

Specify Length and Scale if applicable.

Specify Source Field, Destination Field, Accept NULL value?, No Overwrite?, Condition on Source, Condition on Destination, Sequence if applicable.

Specify Range Minimum, Range Maximum, Interval if applicable.

Click the Save button.

Given that a Tpae product has been installed and the basic system data has been set up, configure the required resources so that resources can be used on transactional records.
With emphasis on performing the following tasks:
The applications in the Resources module (within the Administration module) are used to create records about the people in the workforce. The people whom are documented can include internal and external workers, and other people whose names or IDs might be listed on other records.

Set up CraftsThe Crafts application can be used to define craft records for a work plan, and to define skill levels, standard rates, and premium pay codes for crafts. The craft code reflects the type of work that employees and contractors perform. Labor records can be associated with crafts and skill levels and multiple skill levels can be specified for each craft.To distinguish between a junior level mechanic and a senior level mechanic, there is no need to create two separate craft records. One mechanic craft record can be created and set up junior and senior skill levels within the mechanic craft. Each skill level within the mechanic craft can have different standard rates.

Access the Craft application from the Administration module and Resources sub-module.

Create a new craft record. -Select New Craft button.-Enter a craft ID and a description.-Enter a “Standard Rate”.-Select the Save button.

Assign a skill level. -Select the New Row button in the Skill Levels table window.-Select a skill from the skill field lookup.-Enter a skill description (if applicable).-Enter a “Skill Level Rank”.-Enter a “Standard Rate”.-Select the Save button.-Repeat above steps as applicable.

Assign Outside Rates. -Select the New Row button in the Outside Rates table window.-Select a skill from the Skill field lookup.-Select a vendor from the Vendor field lookup.-Select a contract from the Contract field lookup (optional).-Enter a standard rate (if applicable).

Assign a premium pay. -Select the New Row button.-Select Premium Pay Code.-Alter the Rate (optional).-Change theRate Type (optional).-Enable the Inherit Rate from Craft ? checkbox (if applicable).

Create a new premium pay code. -Select Manage Premium Pay Code from the action menu.-Select the New Row button.-Enter a “Premium Pay Code” and a description.-Enter a “Default Rate”.-Select a “Default Pay Rate”.-Enable Apply to New Crafts ? checkbox (if applicable).-Repeat steps A to F as required.

Save the Craft record.

Set up LaborSimilar to person records, labor records contain personal information, but are designed to store information about the worker, such as craft, skill level, hours worked, certifications, and so forth. On the other hand, person records contain personal information, and general information, such as workflow and purchasing information. In the People application, the personal information is stored in database columns that are shared with the Labor application. Either the Labor application or People application can be used to add or change the data in these fields.Before creating a labor record, a corresponding person record in the People application should be created. A person record is unique within the database. A labor record is unique within an organization. A single person record can be listed on labor records in multiple organizations. However, a person record can only be listed on a single labor record within each organization.

Access the Labor application from the Administration module and Resources sub-module.

Create a new labor record. -Select the New Labor button in the Crafts table window.-Enter a “Labor” code.-Select the Yes button, if “A person record does not exist for <NAME>. Would you like to create one?” dialogue appears.-Enter a “First Name”.-Enter a “Last Name”.-Enter a primary phone (optional).-Enter a primary email (optional).-Enter a supervisor (optional).-Enter a “Work Site” (optional).-Enter a “Work Location” (optional).-Select the save button.

Associate a craft record.-Select the New Row button.-Select the craft from the Craft field.-Enable Inherit Rate from Craft ? checkbox (if applicable).-Change the Rate if step C is not selected (optional).-Repeat above steps .-Enable Default Craft for Labor ? (if applicable).-Select the save button.

Associate a qualification. -Select the New Row button in the Qualification table window.-Select a “Qualification”.-Enter a “Certificate” number(if required).-Enter a “Validation Date”.-Enter a “Effective Date”.-Enter a “Evaluation Method”.-Enter the Validation By.-Enter the Issuing Authority.-Repeat steps A to H as applicable.-Select the Save button.

Update a qualification. -Select the Qualification tab.-Highlight the applicable qualification to be update.-Select the Extend/Renew Qualification button.-Enter a “Certificate” number(if required).-Enter a “Validation Date”.-Enter a “Effective Date”.-Enter a “Evaluation Method”.-Enter the Validation By.-Enter the Issuing Authority.-Select the OK button.-Select the Save button.

Inactive a qualification. -Select the Qualification tab.-Highlight the applicable qualification to be update.-Select the Change Qualification Status button.-Select the Inactive status in the New Status field.-Enter a memo.-Select the OK button.-Select the Save button.

Inactive a labor. (CK)-Find the labor to be inactived. -Select the Change Status button.-Select the Inactive status in the New Status field.-Enter a memo.-Select the OK button.-Select the Save button.

Set up PeopleThe People application can be used to create, modify, view, and delete records for individuals. The People application stores information about individuals, such as users, laborers, asset owners, and supervisors who receive workflow notifications. A person record is a record for an individual whose name could appear as a text field value. Workflow assignments are made to roles. All roles resolve to a person, to a person group, or to an e-mail address. The name of a person is used as the text field value in the Reported By field or in the Affected Person field on a service request, in the Supervisor field on a labor record, or in a Ship To field or Bill To Attention field on a purchasing record. A person record must be created for any individual who is assigned tasks as part of a workflow process. When records are created in the Labor application and in the Users application, a person record must be created. Person records might have to be created for other individuals who do not have records in the Labor application or in the Users application.Person records that are created for use as part of workflow processes contain the values in the following fields:Supervisor: The person who oversees or manages the individual. This information is used for escalations. Primary E-mail: The E-mail address where notifications are sent. Primary Calendar: The work calendar that the individual follows, which is used when determining assignments and escalations. Primary Shift: The shift that the individual works, which is used when determining assignments and escalations. Workflow E-mail Notification: The circumstances when the individual receive e-mail notifications for task assignments.Workflow Delegate:The person designated to receive assignments when the primary individual is unavailable for an extended time. Delegate From and Delegate To:The time period when workflow processes route assignment to the delegate.

Access the People application from the Administration module and Resources sub-module.

Create a new Person record.

Specify a unique person identifier.

Optional: Type a nickname in the Display Name field (if you change the First Name field or Last Name field, these changes overwrite the nickname in the Display Name field).

Specify employee related information.

Specify workplace related information.

Optional: Specify workflow and work order information.

Optional: Specify important dates, and procurement card details.

Click Save Person.

Set up Person GroupsThe Person Groups application can be used to manage the groups of workers within your organization. A person group can be the recipient of a document that is routed by a workflow process. If a document is routed to a person group, everyone in the group receives the document, unless the process is configured to send the document only to the person whose calendar indicates availability. A primary member of a group who is designated as a group default cannot be deleted. Roles can be assigned to person groups using the Roles application. The Work Order application can be used to assign a person group to a work order or use the Service Requests/Incidents/Problems application to assign a ticket to a person group.

Access the Person Groups application from the Administration module and Resources sub-module.

Create a new Person Group.

Specify a name for the Person Group.

Assign one or more person to the group.

Select the group, site and organization default for the Person Group (first person assigned to the group will be automatically selected as group default).

Specify sequence, used for prioritizing.

Optional: Select alternates

Click the Save button.

Set up QualificationsThe Qualifications application can be used to create qualifications and certification requirements for qualifications. A qualification is often indicated by a license or certificate that signifies proficiency in a particular skill. By using corresponding labor records, individuals can be associated with a qualification. Qualifications associated with a particular labor record can be viewed and the status of qualifications can be renewed and changed.

Access the Qualification application from the Administration module and Resources sub-module.

Create a new qualification record. -Select the New Qualification button in the Qualification tab.-Enter a “Qualification” code and a description.-Select a “Qualification Type”.-Select the Save record.

Determine the Certificate Information. -Enable the Certificate Required ? (if applicable).-Enter the Evaluation Method (optional).-Enter the Issuing Authority (optional).-Enter the Duration of the certification (optional).-Select the Duration Period.Enter the Required Use Length (optional).-Select the Required Use Period.

Determine the Required Craft and Skill Levels. -Select the New Row button in the Required Craft and Skill Levels table window.-Select the craft (required) and skill level (optional).-Repeat above steps as required.-Select the Save button.

Determine the Tools That Require This Qualification. -Select the New Row button in the Tools That Require This Qualification.-Select the Tool in the tool field lookup.-Repeat above steps as required.-Select the Save button.

Given that Tpae product has been installed and the basic system data has been set up, configure the import and export data for user groups so that users can import and export data.
With emphasis on performing the following tasks:

The Import and Export action enables a user with no access rights to Integration applications, to import or export data by using a shortcut in each application.

Open the Object Structure application and select a desired object to be used when importing / exporting data. E.g. MXASSET.

Under Select Action menu, there are two options:

Add/Modify Application Export Support

Add/Modify Application Import Support

In both options, click the New Row button to add one or more applications. E.g. ASSET.

Define the file type ( XML or Flat file ).

Define the Maximum count. Default is 100 records.

Click the OK button.When an application is enabled to use both functionalities, it creates new Signature Options that can be granted to Security Groups. If a Security Group does not have access to these Signature Options, the users will not see these options.

In order to grant Security Groups access to both options, open the Security Groups application and select a group. E.g. MAXADMIN.

Under Applications tab, select the ASSET application.

Under Options for Assets section, flag either options Application Import and/or Application Export.

Click the Save Group button.

In order to apply the Security profile changes, the current user has to log out and log in the application.

Open the Assets application.

In the options toolbar, there are two new buttons (Green Arrows), named as Application Import and Application Export.

Click the Application Import button to import data.

Select the appropriate Object Structure available for the current application.

Click the Browse button to open the file containing the data to be imported.

Click the OK button to perform the data loading.

Click the Application Export button the export the current record.

Select the appropriate Object Structure available for the current application.

Define the Export method ( XML or Flat file ).

If this is XML file, define the operation to be used, e.g. Sync.

If this is Flat file, define the Delimiter and Text Qualifier.

Click the OK button to export the current record.

Section 6-2:Process Management Configuration and Administration

Given that a Tpae product has been installed and the basic system data has been set up, develop automation scripts so that automation scripts have been developed to extend basic functionality.
With emphasis on performing the following tasks:

Open Automation Scripts application.

Create a script with an object launch point:

When you create a script with an object launch point, you specify a business object and one or more events to launch the script.-Click Create in the Select Action menu, and select the Script with Object Launch Point option.-In Step 1 of the script creation process:-Specify a name (and optional description) for -the launch point.-Specify the object and at least one event to -launch the script.-Optional: You can specify a value in the Object Event Condition field to limit the circumstances when the script is executed.-Select whether to use a new or existing script. If you select to use an existing script, specify the name of a script that already exists in the Automation Scripts application. If you select the New option, you can add the source code in a subsequent step.-Click Next.-In Step 2 of the script creation process:-Enter a name and other details for the script, and specify the script language.-Optional: If you did not specify an existing script in the previous step, you can import a file with the source code. Alternatively, you can enter source code in the next step.-In the Variables section, click New Row and configure variables for the script. Click New Row again to add more variables for the script.-Click Next.-In Step 3 of the script creation process:-Enter the source code if you did not specify an existing script in Step 1 or import a script in Step 2.-Click Create.

Create a script with an attribute launch point:

When you create a script with an attribute launch point, you specify a business object and an object attribute to launch the script. The script executes in response to a change in the value for that attribute.-Click Create in the Select Action menu, and select the Script with Attribute Launch Point option.-In Step 1 of the script creation process:-Specify a name (and optional description) for the launch point.-Specify values in the Object and Attribute fields.-Select whether to use a new or existing script. If you select the Existing option, specify the name of a script that already exists in the Automation Scripts application. If you select the New option, you can add the source code in a subsequent step.-Click Next.-In Step 2 of the script creation process:-Enter a name and other details for the script, and specify the script language.-Optional: If you did not specify an existing script in the previous step, you can import a file with the source code. Alternatively, you can enter source code in the next step.-In the Variables section, click New Row and configure variables for the scrip. Click New Row again to add more variables for the script.-Click Next.-In Step 3 of the script creation process:-Enter the source code if you did not specify an existing script in Step 1 or import a script in Step 2.-Click Create.

Create a script with an action launch point:

When you create a script with an action launch point, you specify an object and an action to launch the script. When the action occurs on the specified object, the script is executed.-Click Create in the Select Action menu, and select the Script with Action Launch Point option.-In Step 1 of the script creation process:-Specify a name (and optional description) for the launch point.-Select an object to launch the script and either accept the value in the Action field or specify an action that already exists in the Actions application. The name of the launch point is automatically entered into the Action field. If you do not change this value to the name of an existing action, a record is created in the database for the new action. You can view and modify the action in the Actions application.-Select whether to use a new or existing script. If you select the Existing option, specify the name of a script that already exists in the Automation Scripts application. If you select the New option, you can add the source code in a subsequent step.-Click Next.-In Step 2 of the script creation process:-Enter a name and other details for the script, and specify the script language.-Optional: If you did not specify an existing script in the previous step, you can import a file with the source code. Alternatively, you can enter source code in the next step.-In the Variables section, click New Row and configure variables for the script. Click New Row again to add more variables for the script.-Click Next.-In Step 3 of the script creation process:-Enter the source code if you did not specify an existing script in Step 1 or import a script in Step 2.-Click Create.

Create a script with a custom condition launch point:

When you create a script with a custom condition launch point, you specify a condition in the Conditional Expression library. You can use a custom condition, for example, to show or hide a tab in an application to certain users or to determine a step in a workflow process.-Click Create in the Select Action menu, and select the Script with Custom Condition Launch Point option.-In Step 1 of the script creation process:-Specify a name (and optional description) for the launch point.-Select an object to launch the script.-Select whether to use a new or existing script. If you select the Existing option, specify the name of a script that already exists in the Automation Scripts application. If you select the New option, you can add the source code in a subsequent step.-Click Next.-In Step 2 of the script creation process:-Specify the name of the script as the name of the condition you created in the Conditional Expression library.-Enter other details for the script, and specify the script language.-Optional: If you did not specify an existing script in the previous step, you can import a file with the source code. Alternatively, you can enter source code in the next step.-In the Variables section, click New Row and set the variable type as IN or IN/OUT and set the binding type. Set only one variable for a custom condition launch point.-Click Next.-In Step 3 of the script creation process:-Enter the source code if you did not specify an existing script in Step 1 or import a script in Step 2.-Click Create.

Create a script without a launch point:

You can enter a script in the Automation Scripts application without associating it with a launch point. This approach is useful, for example, if you want to import a library of scripts that you intend to configure at a later stage.-In the List tab, click Create Script in the Select Action menu.-Specify the details of the script and either click Import or enter the code for the script in the Source Code field.-In the Variables section, click New Row, and specify a variable for the script if required. Click New Row again if you want to add more variables.-Click Create.

Given that Tpae product has been installed and the basic system data has been set up, configure Integration Framework so that the Tpae is ready to integrate with other systems.
With emphasis on performing the following tasks:

The Integration Framework is a set of applications that integrates the system to external systems.

Open the Object Structure application.

Click the New Object Structure button.

Enter the following information:

Object Structure

Description

Consume by (as Integration)

Outbound Definition class (optional)

Inbound Processing class (optional)

Under the Source Objects for.section, click the New Row button to add Maximo business object (MBO) to the current object structure.

Enter the following information:

Object

Parent – if there are more than one MBO in the list

Relationship – if there are more than one MBO in the list

Click the Save Object Structure buttonThis Object Structure can be used either for importing or exporting data. The dataflow will be defined by a Publish Channel (export) and an Enterprise Service (import).

Open the Publish Channel application.

Click the New Publish Channel button.

Enter the following information:

Publish Channel

Description

Object Structure

Under Select Action menu, click the Enable Event Listener option and click the OK button.

Click the Save Publish Channel button.

Open the Enterprise Services application.

Click the New Enterprise Service button.

Enter the following information:

Enterprise Service

Description

Object Structure

Click the Save Enterprise Service button.

Open the External System application.

Click the New External System button.

Enter the following information:

External System

EndPoint-MXXMLFILE – Export data to XML files-MXIFACETABLE – Export data to tables-MXFLATFILE – Export data to Flat files (*.dat)-MXCMDLINE – Invokes a command line in the target system (SSH)

Outbound Sequential Queue

Inbound Sequential Queue

Inbound Continuous Queue

Enable the Enterprise Service by checking the Enabled checkbox.

Under Publish Channels Tab, click the Select Channel button to add publish channels.

Enable all Publish Channels in the list.

Under Enterprise Services tab, click the Select Service button to add enterprise services.

Define the queue type.

When “Use Continuous Queue” is true – the Queue type is Continuous.

When “Use Continuous Queue” is false – the Queue type is Sequential.

Enable all enterprise services in the list.

Enable the External System.

Given that the appropriate Tpae product has been installed, the basic system data has been set up and the JMS queue has been configured, create the e-mail listener so that the email listener has been set up to process messages.
With emphasis on performing the following tasks:

Navigate to, and open E-Mail Listeners application.

Open New Listener screen (icon or hotkeys).

Specify a value for the e-mail address.

Optional: Provide a description of the e-mail address.

Specify values for the e-mail password, the mail server, the e-mail folder on the mail server that will contain the e-mail messages, and the mail protocol used with the mail server. The port value is provided based on the protocol value. You can change the port value, if necessary.

Specify a value for the workflow process to use for the definition.

Specify a value for the schedule to set how often you want the server to be polled for incoming e-mail messages. The default frequency is every five minutes. The default values for preprocessor, object key delimiter, cron task name, and cron task instance are provided.

Optional: Complete the following steps:

To have e-mail messages deleted from the server after they are processed, select the E-mail Deleted option.

Specify a value for the Age Threshold field for the length of time that an e-mail message remains on the mail server before being deleted.

Specify a value for the age unit of measure.

If you configured a Java Messaging Service (JMS) queue to facilitate processing of e-mail messages, select the Queue Based Processing check box.

If necessary for your configuration, specify a value for the queue connection factory. Specify a value that represents the Java Name and Directory Interface (JNDI) name of the Java component that provides a connection to a queue.

If necessary for your configuration, specify a value for the processing queue. Specify a value that represents the name of the queue that is to be used to process e-mail messages for this account.

Save the e-mail listener definition.

From the Select Action menu add the objects supported by the e-mail listener.

Activate the e-mail listener.

Given that the appropriate Tpae product has been installed and the basic system data has been set up, create or modify actions so that actions can be associated to system processes.
With emphasis on performing the following tasks:

Describe action types.

The action type determines the type of action that is activated when the action is encountered in a process.

Types of application include;-Application action-Change status action-Custom class action-Command line executable action-Action group-Set value

Describe rules for deleting actions.

You can delete an action record if it is no longer needed and if it is not being used by specific records or elements.

You cannot delete an action record if it is being used by any of the following records or workflow elements:-Escalations-Negative connection lines-Positive connection lines-SLA

Describe action groups.

You can create a group type of action that contains two or more action records.

You can specify a sequence to use for those actions when the actions in the group are activated.

Navigate to, and open Actions application.

Create action.

Open New Action screen (icon or hotkeys).

Entering values for required fields.-Describe dynamic status of required fields.

Save new record.

Modify action.

List, filter, and/or search Actions.

Select Action for modification.

Modify Actions screen fields.

Save record modification.

Given that the appropriate Tpae product has been installed and the basic system data has been set up, create or modify roles so that roles may be associated to system processes.
With emphasis on performing the following tasks:

Describe role types.

You use a role to represent different functions or positions. Role types help determine how the role is resolves when encountered in a process.-Role types include:-Person-Person group-User data-Data set-Custom class-E-mail address

Describe rules for deleting roles.

You cannot delete a role if it is being used with any of the following records or workflow elements:-Communication templates-Escalations-Se4rvice level agreements-Workflow negative connection lines-Workflow positive connection lines-Workflow Manual input nodes-Workflow Task nodes-Workflow Wait nodes

Navigate to, and open Roles application.

Create role.

Open New Role screen (icon or hotkeys.)

Enter values for required fields.-Describe dynamic status of required fields.

Save new record.

Modify role.

List, filter, and/or search Roles.

Select Role for modification.

Modify Roles screen fields.

Save record modification.

Given that the appropriate Tpae product has been installed, and the basic system data has been set up, use the Workflow Administration application so that active workflow processes can be viewed or managed.
With emphasis on performing the following tasks:

Describe the Workflow Administration application.

The Workflow Administration application is used to view and manage active instances of workflow processes.

The Workflow Administration application contains a window that displays a row for each active instance of a workflow process. A record can show up multiple times if it is controlled by multiple workflow instances. You can see which version of a revised process was used to create each instance, the person identifier of the individual who routed each record into Workflow, and the date and time that the process was initiated.

Navigate to the Workflow Administration application.

View, list, filter, and/or search for active processes.

Describe the Owner Description field value.

The recordkey (for example, the work order number or the purchase order number) displays with the site identifier in the Owner Description field.

Manage active processes.

From the View Active Assignments window of the Workflow Administration application, click View/Modify Active Assignments.

Click Reassign Assignment to reassign assignments.

In the Person field of the Reassign window, type a person ID.

Click OK to close the Reassign window, then click OK.

Given that a Tpae product has been installed and the basic system data has been set up, create a new communication templates or modify an existing one based upon the customer’s requirements so that they can be leveraged in outbound communications (such as email).
With emphasis on performing the following tasks:

Open Communication Templates application.

To modify an existing communication template, select from the list tab or search for a specific one by using a filter.

Modify the communication template description.

Modify Apply To object.

Modify the option for the Accessible From (workflow, applications, escalations or all), Comm Log Entry? field.

Modify value for the field To, cc, bcc, Send From, reply To field.

Modify the Subject which may contains substitution variables.

Modify a Message body which may contains substitution variables.

Associate attachments to the communication template.

Change Status.

Click the Save button.

To create a new communication template, click the New Communication Template icon on the toolbar.

a name for the new communication template and provide a description.

Specify Apply To object.

Specify the option for the Accessible From(workflow, applications, escalations or all), Comm Log Entry?, Created By, Date field.

Specify value for the field To, cc, bcc, Send From, reply To field.

Enter a Subject which may contains substitution variables.

Enter a Message body which may contains substitution variables.

Associate attachments to the communication template.

Change Status.

Click the Save button.

Given that the appropriate Tpae product has been installed, and the basic system data has been set up, create or modify escalations so that escalations may be associated with system processes.
With emphasis on performing the following tasks:

Describe escalations.

You use the Escalations application to automatically monitor critical processes in your enterprise. You can either create an escalation or customize a predefined escalation to suit your business needs.

Describe escalation logs.

Monitor execution of escalations.

You must configure logging and examine the log files for log statements related to the escalation engine.

Describe rules for deleting escalations.

When you delete an escalation, the actions and notifications are not deleted. Instead, the associations between the escalation points and the actions and notifications are removed. You delete actions in the Actions application and notifications in the Communication Templates application.

In the Escalations application, you cannot delete escalations that are associated with SLA..

If a SLA that is associated with an escalation is deleted, then the escalation is also deleted.

Create escalation.

Navigate to, and open, the Escalation application.

On the toolbar, click New Escalation. If the Escalation field is empty, specify a value.

In the Description field, type a description.

In the Applies To field, specify the object to which to apply the escalation.

Optional: Specify values in the Organization and Site fields. If you specify a value for either organization or site, you restrict the use of the escalation to either that organization or site. If you specify values for both organization and site, the escalation can be used only at that site.

Optional: Type an expression in the Condition field to indicate to which records the escalation applies. For example, if you want to escalate only task assignments that have a value specified in the Time Limit field, include the following text in your SQL statement: TIMELIMIT is not null. You can type the SQL condition manually. You can also use the Expression Builder to create the SQL statement.

In the Schedule field, click the Set Schedule icon to set how frequently to poll the database for records.

Optional: In the Calendar Organization, Calendar, and Shift fields, specify values to limit when the escalation is run.

Click Save Escalation.

Validate escalation.

Activate escalation.

Modify escalation.

From the Escalations application, display the escalation that you want to edit.

If you have not deactivated the escalation, from the Select Action menu, select Activate/Deactivate Escalation.

On the Escalations tab, edit the information as needed. If a field has a Detail Menu, click it and select an option to retrieve a different value.

Click Save Escalation.

If you are ready to active the escalation, choose Activate/Deactivate Escalation from the Select Action menu.

Deactivate escalation.

Given that the appropriate Tpae product has been installed, and the basic system data has been set up, use the Bulletin Board application so that messages can be broadcast.
With emphasis on performing the following tasks:

Navigate to, and open the Bulletin Board application.

List, filter,and/or search for messages.

Create a message.

Specify the user audience.

Describe the communication log.

You can view a communication log for bulletin board message in the Bulletin Board application

The log contains communications about outbound messages that were sent between service desk users and agents. You also view communications that were generated by escalations and workflows if the related communication template specifies that these messages are stored in logs.

Manage message statuses.

View message history.

Given that a Tpae product has been installed and the basic system data has been set up, create a new launch in context or modify an existing one based upon the customer’s requirements so that launch in context enables users to reach web enabled systems or applications.
With emphasis on performing the following tasks:

Open the Launch in Context application.

To modify an existing Launch Entry, select one from the list tab or search for a specific one by using a filter.

Modify the description.

Modify the console URL.

Modify the option for the Target Browser Window, OMP Product Name, OMP Version field.

Click New Row to add a new Launch Context for the Launch Entry.

Enter a Resource Object Name.

Specify the option for the Resource Classification and Include Child Classifications? field.

To create a new Launch Entry, click the New Launch Entry icon on the toolbar.

Specify a Launch Entry Name and provide a description.

Specify Console URL.

Specify the option for the Target Browser Window, OMP Product Name, OMP Version field.

Click New Row to add a new Launch Context for the Launch Entry.

Enter a Resource Object Name.

Specify the option for the Resource Classification and Include Child Classifications field.

Click the Save button.

Given that a Tpae product has been installed and the basic system data has been set up, create a new calendar and/or shift or modify an existing one based upon the customer’s requirements so that calendars and shifts can be applied by system processes.
With emphasis on performing the following tasks:

Open the Calendars application.

To change an existing Calendar, select a one from the list tab or search for a specific one by using a filter.

Modify the description.

Modify the Start Date and End Date.

Select the Define/Apply Shifts option from the Select Action menu.-Choose New Row to define a new shift.-Choose Apply Shift(s) to apply existing shift(s) to the current calendar.-Choose Define Pattern to set Start Time, End Time and -Work Hours for a selected shift.

Select the Define/Apply Non-Working Time option from the Select Action menu to set holiday, vacation and etc.

Click the Save button.

To create a new Calendar, click the New Calendar icon on the toolbar.

Specify a Calendar identification and provide a description.

Specify the Start Date and End Date.

Select the Define/Apply Shifts option from the Select Action menu.-Choose New Row to define a new shift.-Choose Apply Shift(s) to apply existing shift(s) to the current calendar.-Choose Define Pattern to set Start Time, End Time and Work Hours for a selected shift.

Select the Define/Apply Non-Working Time option from the Select Action menu to set holiday, vacation and etc.

Click the Save button.

Given that a Tpae product has been installed and the basic system data has been set up, create new Interactions or modify existing ones based upon the customer’s requirements so that interactions are ready to be used to integrate the system with other external systems.
With emphasis on performing the following tasks:

To change an existing interaction, open the Interactions application and select one from the list tab or search for a specific one by using a filter.

For Request Mapping:-Set Application Object, Application Relation.-Add new request mapping.-Set Request Attribute.-Set Application Attribute/Value, Encrypted Value, Encrypt Value.

For Response Mapping:-Set Application Object, Application Relation.-Add new response mapping.-Set Application Attribute.-Set Request Attribute/Value.

To create a new Interaction, open the Create Interaction application. The Create Interactions wizard application guides you through all the steps required to create and configure an interaction.

To configure the Web service for the interaction, in step 1 of the process: -Specify the URL for the WSDL file for the Web service. -When the screen refreshes with information from the WSDL file, specify one port for the interaction. -Specify one operation for the interaction and check Process Response if you want the Web service to return data to the application during the interaction.

Review the contents of the request to the Web service in step 2, and modify the request object structure by removing any unnecessary elements.

Optional: Review the contents of the response from the Web service in step 3, and modify the response object structure by removing any unnecessary elements.

To configure the application for the interactions, in step 4 of the process:-Specify the application that uses the interaction. -Configure the application binding for the interaction, including the main object, the signature option, the interaction mode, and the user interface components. -Specify the security groups that are authorized to initiate the interaction.

Configure the Request tab of the Interactions window in step 5, including specifying the fields that users can see and whether they can edit them.

Optional: Configure the Response tab of the Interactions window in step 6, including specifying the fields that users can see and whether they can edit them.

You can map information from the application to the Web service in step 7. Mapped information is entered automatically into the request when users start the interaction.

You can map information from the Web service to the application in step 8. If you check the Commit Response option, the mapped information is saved automatically to the database.

Review the configurations in the final step of the wizard.

Seection 7:Reporting Configuration

Given that a Tivoli process automaton engine (Tpae) product has been installed and the basic system data has been set up, describe and create Key Performance Indicators (KPIs) so that KPIs can be used to track system or operational performance.
With emphasis on performing the following tasks:

Describe KPI.

KPI are key performance indicators to track critical performance variables over time using a traffic light indication. Green is within your target zone, yellow is above the target and is a caution, but is not yet necessarily a fault, red is above the alert level and normally requires manual intervention to bring it into the target zone.

You can view key performance indicators in the start center or with the key performance indicator manager.

Create KPI from KPI Manager.

In the Key Performance Manager application, click New KPI.

Provide a unique name for the key performance indicator.

Optional: Provide a description of the key performance indicator.

Specify either decimal or percentage as the calculation type.

Specify the selection criteria.

Optional: In the Where field, specify parameters.

To change the graph from green to yellow to red, specify values in the Target field, Caution At field, and Alert At field. If you want a low number, specify a low value in the Target field and a high value in the Alert At field. If you want a high number, specify a high value in the Target field and a low value in the Alert At field.

Optional: Specify values for linking the key performance indicator.

Save the key performance indicator.

Create KPI from navigation bar.

Open an application that supports KPI reporting.

Execute a query to retrieve a result set

Select the Create KPI button.

Provide a unique name for the key performance indicator.

Optional: Provide a description of the key performance indicator.

Specify either decimal or percentage as the calculation type.

Specify the selection criteria.

Optional: In the Where field, specify parameters.

To change the graph from green to yellow to red, specify values in the Target field, Caution At field, and Alert At field. If you want a low number, specify a low value in the Target field and a high value in the Alert At field. If you want a high number, specify a high value in the Target field and a low value in the Alert At field.

Optional: Specify values for linking the key performance indicator.

Save the key performance indicator.

Given that a Tpae product has been installed and the basic system data has been set up, configure reports so that reports can be generated.
With emphasis on performing the following tasks:

Open Report Administration application.

Click New Report button.

Enter the Report File Name. NB: Must match exactly (case sensitive).

Enter the Report Type.

Select the Application and optionally set the Report Folder.

Enter the following settings:

Limit records? [Optionally] set the Max. Record Limit.

Schedule Only?

Priority.

No Request Page?

Use Where Clause?

Display Order.

If setting the report to run from the toolbar then configure the following:-Toolbar Sequence-Browser View?-Browser View Location-Direct Print?-Direct Print Location?-Direct Print With Attachments?-Direct Print With Attachments Location

Save.

Select Import Report from the Select Action menu.-Select the Report Design File.- [Optional] Select the Report Resource File.

Select OK..

If parameters are needed, enter the following information:-Parameter Name-Display Name-Display Sequence-Required?-Default Value?-Operator-Optionally add the following information if a lookup is being used:-Attribute Name-Lookup Name-Multi-Lookup Name-Repeat as needed.

Save.

Select the Generate Request Page.

Select Close.

Set the report security.

Option 1 – Set security at the application level.-Select Set Application Security from the Select Action menu.-Select the application from the Applications section.-Select New Row from the Application Level Security section.-Select the Security Group.-Repeat if needed.-Select OK.

Option 2 – Set security at the report level.-Select New Row from the Report Level Security section.-Select a security group.-Repeat as needed.

Save the report record.

QUESTION 1
Which statement is true about asynchronous data validation?

A. Data in a field is immediately validated when a user moves off of the field.
B. Background validation is required to be active when a screen reader is being used.
C. To be used, asynchronous data validation must be enabled for all fields of an application.
D. To enable asynchronous data validation for all applications, add the statement
ASYNCHRONOUS = ‘Y’ to the PRESENTATION XML file.

Answer: A

Explanation:


QUESTION 2
Where is Application Server security enabled?

A. Security application
B. Maximo.properties file
C. Mxserver.properties file
D. System Configuration application

Answer: B

Explanation:


QUESTION 3
How are the new settings for the log level refreshed and applied?

A. Restart the Web server
B. Log out completely and then log in again
C. Log in as MAXADMIN and restart the log service
D. Perform the Apply Settings action in the Logging application

Answer: D

Explanation:


QUESTION 4
What is a reason to use the Database Configuration application?

A. It is used to invoke the integrity Checker application.
B. It is used to view or change the current number of tax types that are used.
C. The set of synonym values for a given attribute is constructed in the Database Configuration
application.
D. The Maximo security group required to access a given Maximo business object is configured
using the Database Configuration application.

Answer: B

Explanation:


QUESTION 5
What is the main purpose of a cron task?

A. To set up the workflow clock
B. To run scheduled jobs or tasks
C. To synchronize the scheduled jobs with the current job plans
D. To synchronize the Currency application with the Exchange Ratio variable

Answer: B

Explanation:

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C2010-555: IBM Maximo Asset Management v7.6 Functional Analyst

Test information:
Number of questions: 72
Time allowed in minutes: 100
Required passing score: 64%
Languages: English

Related certifications:
IBM Certified Deployment Professional – Maximo Asset Management v7.6 Functional Analyst

An IBM Certified Deployment Professional – Maximo Asset Management v7.6 Functional Analyst is a technical professional responsible for supporting, implementing and maintaining an IBM Maximo Asset Management v7.6 solution, the asset life cycle including inventory, contracts, purchasing, resources, work management, preventive maintenance and security. This individual will be expected to perform these tasks with limited assistance from peers, product documentation, and support resources.

Asset Management (18%)
Describe managing and creating failure codes
Describe managing and creating locations and location hierarchies
Describe set up and use of meters
Describe the use of warranty contracts for assets
Describe moving, modifying and swapping assets
Describe using and applying Asset Templates
Identify asset relationships
Describe creating asset subassemblies and spare parts
Describe the difference between rotating and non-rotating assets

Predictive and Preventive Maintenance (10%)
Explain the use of Master PMs
Describe how to configure the various types of PMs
Identify using Routes
Describe how to generate and modify a PM forecast
Describe how Condition Monitoring can be configured to generate work orders
Describe time based and meter based PMs
Apply job plan sequencing to PMs

Work Management and Planning (21%)
Describe work orders, child work orders and tasks
Explain how to assign a work order
Describe the plans and actuals on a work order
Describe the work order status change life cycle
Describe the creation of Job Plans
Describe how to report labor hours

Procurement Management (10%)
Describe procurement related contracts
Describe the difference between a company and a company master
Describe the purchasing life cycle (PR, PO, RFQ, DR, Invoice)
Describe the receiving processes
Perform the return of a rotating asset or direct issue item

Inventory Management (15%)

Explain inventory and inventory balances
Define costing methods
Describe the use of item assembly structures
Describe the different types of items
Describe using the Inventory Usage application
Describe hard and soft inventory reservations
Define a service item
Describe tool records and stocked tools
Describe adding new units of measure and conversions
Define the item statuses
Apply the reorder process

Workflow and Escalations (8%)
Describe the use of workflow processes
Construct workflow processes
Describe the use of escalations

Analytics (8%)
Construct adhoc reports
Identify where KPIs can be viewed
Describe KPI Templates
Explain the different reporting options
Demonstrate knowledge of running and using reports

Administration (10%)
Describe the creation of organization and sites
Describe managing resources
Describe managing the security configuration
Describe configuration of the business financials
Describe the creation of Calendars and Work Periods
Describe managing Classifications and attributes
Describe edit mode and how to apply it


QUESTION: No: 1
A company has a requirement to report on actual labor hours, materials, services and tools used as work
progresses on a work order. What is the earliest point in the basic life cycle a user can start reporting?
A.APPR
B. COIVIP
C. WIVIATL
D. WAPPR

Answer: A


QUESTION: No: 2
A vendor requires a payment of 20% of the purchase price when the purchase order (PO) is sent and the
company wants to withhold of the payment until 90 days after receiving the item before final payment is
made.
How would this be accomplished’?

A. A Purchase Requisition would be created and three invoices would) be generated via the invoicing
application One invoice tor 20%. one for 60% and one for 20%
B. A Price Contract would be created with a payment schedule with an invoice of 20% at the time the PO
is Approved, an invoice of 60% at the time the item is received and another invoice for 20% 90 days after
receipt.
C. A Blanket Contract would be created with a payment schedule with an invoice of 20% at the time the
PO is Approved, an invoice of 60% at the time the item is received and another invoice for 20% 90 days
after receipt
D. A Purchase Contract would be created with a payment schedule with an invoice of 20% at the time the
PO is Approved, an invoice of 60% at the time the item is received and another invoice for 20% 90 days
after receipt

Answer: D


QUESTION: No: 3
A company wishes to group its location records into a hierarchy to assist users in searching for asset s.
How can this be accomplished?

A. Location Groups can be created and LIVE locations added
B. Locations can be linked by using the Related Records tab in the Locations application.
C. Location records will need to be added to a network and can only include locations with an ACTIVE status.
D. Location records need to be added a system and can only include locations with an OPERATING type.

Answer: D


QUESTION: No: 4
A company has assets at multiple locations that require maintenance There is a requirement to have a
single work order with charges rolled up to a single GL account.
How can that be achieved?

A. Create a task work order for each asset
B. Create a child work order for each asset
C. Add a job plan that has the assets associated
D. Add the assets in MuItipIe Assets, Locations and Cis

Answer: B

 

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C2010-506 IBM TRIRIGA Real Estate Manager V10.3 Application Consultant

Test information:
Number of questions: 52
Time allowed in minutes: 90
Required passing score: 73%
Languages: English
Related certifications:

IBM Certified Application Consultant – TRIRIGA Real Estate Manager V10.3

Study Guide for the certification test.
Below are the high level objectives for this exam. We recommend reviewing the Study Guide for more detailed information on the test objectives to provide a better idea of the content which will be covered on the exam.

Section 1: Real Estate Concepts
Given knowledge of real estate leasing, define some of the common real estate leasing terms so that they can be explained to a client.

Section 2: Real Estate Contracts
Given that TRIRIGA is installed, the Portfolio is properly configured and loaded with data, the user has a license to the Real Estate module and the proper security permissions, create and populate an Owned Property (Fee) Agreement in the TRIRIGA system so that an activated Owned Property (Fee) Agreement is created for use in tracking, managing and reporting on owned property assets in TRIRIGA.

Given that TRIRIGA is installed, the Portfolio is properly configured and loaded with data, the user has a license to the Real Estate module and the proper security permissions, create and populate an Real Estate Lease in the TRIRIGA system so that a Real Estate Lease can be used in tracking, managing and reporting on lease assets in TRIRIGA.

Given that TRIRIGA is installed, the Portfolio is properly configured and loaded with data, the user has a license to the Real Estate module and the proper security permissions, describe the four different methods and the related steps to enter a lease into the TRIRIGA system so that the consultant can determine and perform the best method based upon their customers requirements.

Given that TRIRIGA is installed, the user has a license to the Real Estate module and the proper security permissions, describe the real estate leasing lifecycle within TRIRIGA so that the consultant can properly advise their clients of the process flow.

Given that an understanding of real estate, compare Owned Property (Fee) Agreement to Real Estate Lease in the TRIRIGA system so that the stated differences between the Real Estate Contract and the Owned Property (Fee) Agreement have been clarified and the consultant will be able to direct the client to use the appropriate record.

Given knowledge of real estate, explain the critical real estate leasing concepts so that the consultant will use appropriate terminology when working with the client.

Given knowledge of the Real Estate module, explain the aspects of a real estate leasing so that the consultant will use appropriate terminology when working with the client.

Given that TRIRIGA is installed, the Portfolio is properly configured and loaded with data, the user has a license to the Real Estate module and the proper security permissions, create a Clause in a Real Estate Lease in the TRIRIGA system so that a clause has been created to support functionality in a TRIRIGA Real Estate Contract.

Given real estate industry knowledge, explain the rental income stream throughout the life of a lease so that a consultant can explain it to their client.

Given real estate industry knowledge, define Percent Rent in the TRIRIGA system so that the consultant can be effective in communicating this understanding during implementation of Tririga Real Estate with a client.

Given that TRIRIGA is installed, the Portfolio is properly configured and loaded with data, the user has a license to the Real Estate module and the proper security permissions, define capital vs operating expense requirements in the TRIRIGA system so that the consultant can determine the best method of use based upon the customers requirements.

Given that TRIRIGA is installed, the user has a license to the Real Estate module and the proper security permissions, create and/or execute an Option on a Contract so that options can be tracked on a lease.

Given that TRIRIGA is installed, the Portfolio is properly configured and loaded with data, the user has a license to the Real Estate module and the proper security permissions, describe the two different methods to create, process and change/update a payment schedule on a lease in the TRIRIGA system so that Real Estate payments are effectively entered and processed for the life of the contract.

Given that TRIRIGA is installed, the Portfolio is properly configured and loaded with data and the user has a license to the Real Estate module and the proper security permissions, describe the process for setting up an Operating Expense / Common Area Maintenance Clause and performing the periodic Payment Reconciliation so that the OPEX/CAM Clause has been entered and is effectively reconciled each period.

Given that TRIRIGA is installed, the Portfolio is properly configured and loaded with data, the user has a license to the Real Estate module and the proper security permissions, describe the method of creating an amendment of a Real Estate Lease so that the Real Estate Lease is effectively amended to reflect new contractual changes.

Given that TRIRIGA is installed, the Portfolio is properly configured and loaded with data, the user has a license to the Real Estate module and the proper security permissions, describe the method for defining and processing indexed rent adjustments so that Real Estate Lease rent payments are updated with the new indexed amounts.

Section 3: Real Estate Transaction Management
Given that TRIRIGA installed, a license to use the Real Estate module, user has appropriate security permissions, CTQ Templates, RE Transaction Plan Templates, Real Estate Contract templates have all been properly created as necessary, all application settings are properly configured as necessary; describe the real estate transaction lifecycle within Tririga so that the consultant can properly advise their customers’ of the process flow.

Given that TRIRIGA installed, a license to use the Real Estate module, user has appropriate security permissions, create RE Action Request as an entry point to the RE Transaction Plan so that a real estate requirement has been documented.

Given knowledge of real estate, summarize the benefits of using a Real Estate Transaction Plan so that the benefits can be explained to the client.

Given that client requires an understanding of the product features summarize the benefits of using RE Projects so as to provide a positive understanding of the value and capability of the feature set.

Section 4: Real Estate Common Functionality
Given knowledge of real estate and TRIRIGA, describe the interaction between Real Estate Contracts and portfolio so that portfolio elements that the Real Estate Contracts reference are identified.

Given that TRIRIGA is installed, the Portfolio is properly configured and loaded with data, the user has a license to the Real Estate module and the proper security permissions, describe the method for requiring Real Estate Lease Contact roles so that RE Contract has proper contact roles defined.

Given TRIRIGA is installed, the Portfolio is properly configured and loaded with data, the user has a license to the Real Estate module and the proper security permissions, describe the different notifications that are used in a Real Estate Lease and how they can be generated in the TRIRIGA Real Estate module so that the consultant has defined system generated and manual notifications.

Given that client requires an understanding of the product benefits, summarize document storage so as to provide a understanding of the value and capability of the feature set.

Given expertise in real estate, define financial terminology so that the consultant can explain financial terminology to the client.

Given that TRIRIGA is installed, the user has a license to the Real Estate module and the proper security permissions, describe the out-of-the-box reporting so that the consultant understands the reporting available in the TRIRIGA application.


QUESTION 1
TRIRIGA Projects offers enterprise project management, program management, fund source management and vendor bid management capabilities to deliver which business benefits?

A. Simplified navigation and control, adaptive portal layouts and streamlined application processes
B. Comprehensive suite of operational and analytical applications
C. Single technology platform, scalability and enterprise interoperability
D. All of the above

Answer: C


QUESTION 2
Identify the license type which allows converting a concurrent core license to the Integrated Workplace Manager (IWM) license.

A. Allowed under the S&S contract
B. One-time upgrade license
C. Trade-up license
D. Must purchase an additional IWM license

Answer: C


QUESTION 3
What is a benefit of the TRIRIGA Workplace Enterprise-Class Application system?

A. A single suite of modular applications that manages across the entire workplace function
B. Five low-cost stand-alone applications integrated using Omnibus and SOAP interfaces
C. Automates EH&S regulatory compliance
D. Fully compliant with Sarbanes-Oxley regulatory requirements

Answer: A


QUESTION 4
All pricing includes first year maintenance and support.

A. True
B. False
C. Only for first-time purchases of the software
D. Only for additional license purchases after initial order

Answer: A

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C2010-068 Rhapsody for Systems V8

C2010-068: Rhapsody for Systems V8

Test information:
Number of questions: 60
Time allowed in minutes: 75
Required passing score: 65%
Languages: English

Related certifications:
IBM Certified Specialist – Rhapsody for Systems V8

The test consists of 3 sections containing a total of approximately 60 multiple-choice questions. The percentages after each section reflect the approximate distribution of the total question set across the sections.

Section 1 – SysML 1.3 Fundamentals (35%)
Modeling Requirements
Modeling Use Cases
Modeling Activities
Modeling Structure
Modeling Sequence Diagrams
Modeling State Behavior
Modeling Interfaces & Ports
Modeling Allocation

Section 2 – Rhapsody for Systems Fundamentals (45%)
Creating Projects
Basic Modeling and Traceability
Properties, Metrics and Queries
Model Execution
Reporting on Models

Section 3 – Rhapsody Introduction to Advanced Topics (20%)
Rhapsody Design Manager
Use of RELM for Coverage and Impact Analysis on Models
Customizing Rhapsody
Test Conductor for Systems
Integration with Third Party Analysis Modeling Tools
General knowldege of Harmony

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JN0-120 Networks Certified Internet Associate, E-series

JNCIA-E Exam Objectives (Exam: JN0-120)

Operation, Configuration, and Troubleshooting
Identify the redundancy options of an E-series Router.
Describe the E-series Router chassis and line modules.
Define the various switch fabrics and ATM buses.
List the steps involved in moving a packet through the router.
Describe how the E-series Router handles routing updates.
List the different modes of operation.
Describe the components of the E-series Router file system.
Describe the steps involved in a basic configuration.
Identify the boot options available for an E-series Router.
Describe the capability and configuration of SNMP.
List the steps involved in upgrading or downgrading the software on an E-series Router.

E-series Router Virtual Routers
Identify the various uses for virtual routers.
List the steps involved in configuring a virtual router.
Define how to manage a virtual router.

Broadband Remote Access Services (B-RAS)
Define the traditional Remote Access Services.
Describe the basic components of a DSL network.
List the various B-RAS service deployment options.
Identify the steps to setup a basic ATM configuration.

Routed and Bridged 1483
Identify the IP addressing options for a routed 1483 network.
Describe the routing table constraints encountered when using routed 1483 encapsulation.
List the steps in configuring an E-series Router to support a routed 1483 network.
Identify the IP addressing options for a bridged 1483 network.
Describe the routing table constraints encountered when using bridged 1483 encapsulation.
Define the components of DHCP and how it is used.
List the steps in configuring an E-series Router to support a bridged 1483 network.

PPP over ATM (PPPoA)
Describe the processing of a PPP packet.
Define the Authentication, Authorization, and Accounting (AAA) option available for the E-series Router.
Identify the configuration steps involved in setting up authentication options.
List the options available for assigning an IP address to an interface.
Describe how virtual routers are used in a PPPoA service.
Identify the steps involved in configuring PPPoA.

PPP over Ethernet (PPPoE)
Describe the components of a PPP over Ethernet service.
Define the PPP over Ethernet Discovery Stage including the various message types.
Identify the steps for configuring PPPoE using a DSL network.
Identify the steps for configuring PPPoE using a metro Ethernet network.

Dynamic Configuration Mode

Describe the profile configuration utilities available for each B-RAS service offering.
List the services available for use with the autoconfig command.
Describe how a profile is used to describe and define an interface.

Layer 2 Tunneling Protocol (L2TP)
Describe the applications for using L2TP as a Virtual Private Network technology.
Describe the operation of the L2TP Access Concentrator.
Describe the operation of the L2TP Network Server.
List the steps for establishing an L2TP tunnel.
List the steps for establishing an L2TP session.
Identify the steps for configuring the E-series Router as an LAC.
Identify the steps for configuring the E-series Router as an LNS.

E-series Router Policy Management
Identify the components involved in classifying a packet for policy management.
Describe the functionality and configuration of rate limit profiles.
Define the function of a policy list.


QUESTION 1
By default, how does the router handle changes to its operational configuration?

A. Changes are not implemented, but are saved automatically.
B. Changes are not implemented and must be written into memory.
C. Changes are implemented immediately and saved automatically.
D. Changes are implemented immediately, but must be written into memory.

Answer: C

Explanation:


QUESTION 2
You would like to configure your PC’s IP address of 10.10.0.156 as an FTP host with a username
of user and a password of mypass. Which configuration command accomplishes this goal?

A. host userpc 10.10.0.156 ftp user mypass
B. host userpc 10.10.0.156 tftp user mypass
C. hostname userpc 10.10.0.156 ftp user mypass
D. hostname userpc 10.10.0.156 tftp user mypass

Answer: A

Explanation:


QUESTION 3
Where should you install the spare line module in a redundancy group?

A. last slot in the chassis
B. first slot in the chassis
C. lowest numbered slot in the group
D. highest numbered slot in the group

Answer: C

Explanation:

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Developing SQL Databases (beta) Exam 70-762

Published: August 26, 2016
Languages: English
Audiences: Developers
Technology: SQL Server
Credit toward certification: MCP, MCSA

Skills measured
This exam measures your ability to accomplish the technical tasks listed below. The percentages indicate the relative weight of each major topic area on the exam. The higher the percentage, the more questions you are likely to see on that content area on the exam. View video tutorials about the variety of question types on Microsoft exams.

Please note that the questions may test on, but will not be limited to, the topics described in the bulleted text.

Do you have feedback about the relevance of the skills measured on this exam? Please send Microsoft your comments. All feedback will be reviewed and incorporated as appropriate while still maintaining the validity and reliability of the certification process. Note that Microsoft will not respond directly to your feedback. We appreciate your input in ensuring the quality of the Microsoft Certification program.

If you have concerns about specific questions on this exam, please submit an exam challenge.

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Design and implement database objects (25–30%)
Design and implement a relational database schema
Design tables and schemas based on business requirements, improve the design of tables by using normalization, write table create statements, determine the most efficient data types to use
Design and implement indexes
Design new indexes based on provided tables, queries, or plans; distinguish between indexed columns and included columns; implement clustered index columns by using best practices; recommend new indexes based on query plans
Design and implement views
Design a view structure to select data based on user or business requirements, identify the steps necessary to design an updateable view, implement partitioned views, implement indexed views
Implement columnstore indexes
Determine use cases that support the use of columnstore indexes, identify proper usage of clustered and non-clustered columnstore indexes, design standard non-clustered indexes in conjunction with clustered columnstore indexes, implement columnstore index maintenance

Implement programmability objects (20–25%)
Ensure data integrity with constraints
Define table and foreign key constraints to enforce business rules, write Transact-SQL statements to add constraints to tables, identify results of Data Manipulation Language (DML) statements given existing tables and constraints, identify proper usage of PRIMARY KEY constraints
Create stored procedures
Design stored procedure components and structure based on business requirements, implement input and output parameters, implement table-valued parameters, implement return codes, streamline existing stored procedure logic, implement error handling and transaction control logic within stored procedures
Create triggers and user-defined functions
Design trigger logic based on business requirements; determine when to use Data Manipulation Language (DML) triggers, Data Definition Language (DDL) triggers, or logon triggers; recognize results based on execution of AFTER or INSTEAD OF triggers; design scalar-valued and table-valued user-defined functions based on business requirements; identify differences between deterministic and non-deterministic functions

Manage database concurrency (25–30%)
Implement transactions
Identify DML statement results based on transaction behavior, recognize differences between and identify usage of explicit and implicit transactions, implement savepoints within transactions, determine the role of transactions in high-concurrency databases
Manage isolation levels
Identify differences between Read Uncommitted, Read Committed, Repeatable Read, Serializable, and Snapshot isolation levels; define results of concurrent queries based on isolation level; identify the resource and performance impact of given isolation levels
Optimize concurrency and locking behavior
Troubleshoot locking issues, identify lock escalation behaviors, capture and analyze deadlock graphs, identify ways to remediate deadlocks
Implement memory-optimized tables and native stored procedures
Define use cases for memory-optimized tables versus traditional disk-based tables, optimize performance of in-memory tables by changing durability settings, determine best case usage scenarios for natively compiled stored procedures, enable collection of execution statistics for natively compiled stored procedures

Optimize database objects and SQL infrastructure (20–25%)
Optimize statistics and indexes
Determine the accuracy of statistics and the associated impact to query plans and performance, design statistics maintenance tasks, use dynamic management objects to review current index usage and identify missing indexes, consolidate overlapping indexes
Analyze and troubleshoot query plans
Capture query plans using extended events and traces, identify poorly performing query plan operators, create efficient query plans using Query Store, compare estimated and actual query plans and related metadata, configure Azure SQL Database Performance Insight
Manage performance for database instances
Manage database workload in SQL Server; design and implement Elastic Scale for Azure SQL Database; select an appropriate service tier or edition; optimize database file and tempdb configuration; optimize memory configuration; monitor and diagnose scheduling and wait statistics using dynamic management objects; troubleshoot and analyze storage, IO, and cache issues; monitor Azure SQL Database query plans
Monitor and trace SQL Server baseline performance metrics
Monitor operating system and SQL Server performance metrics; compare baseline metrics to observed metrics while troubleshooting performance issues; identify differences between performance monitoring and logging tools, such as perfmon and dynamic management objects; monitor Azure SQL Database performance; determine best practice use cases for extended events; distinguish between Extended Events targets; compare the impact of Extended Events and SQL Trace; define differences between Extended Events Packages, Targets, Actions, and Sessions

QUESTION: No: 01
You are experiencing performance issues with the database server.
You need to evaluate schema locking issues, plan cache memory pressure points, and backup I/O
problems.
What should you create?

A. a System IV|onitor report
B. a sys.dm_exec_query_stats dynamic management view query
C. a sys.dm_exec_session_wait_stats dynamic management view query
D. an ActMty Monitor session in Microsoft SQL Management Studio.

Answer:


QUESTION: No: 02
You are developing an application to track customer sales.
You need to create a database object that meets the following requirements:
-Return a value of 0 if data inserted successfully into the Customers table.
-Return a value of 1 if data is not inserted successfully into the Customers table.
-Support logic that is written by using managed code.
What should you create’?

A. extended procedure
B. CLR procedure
C. user-defined procedure
D. DML trigger
E. DDL trigger
F. scalar-valued function
G. table-valued function

Answer:


QUESTION: No: 03
You are developing an application to track customer sales.
You need to create a database object that meets the following requirements:
-Return a value of 0 if data inserted successfully into the Customers table.
-Return a value of 1 if data is not inserted successfully into the Customers table.
-Support TRY CATCH error handling
– Be written by using Transact-SOL statements.
What should you create?

A. extended procedure
B. CLR procedure
C. user-defined procedure
D. DML trigger
E. scalar-valued function
F. table-valued function

Answer:


QUESTION: No: 04
You are developing an application to track customer sales.
You need to create a database object that meets the following requirements:
– Launch when table data is modified.
– Evaluate the state a table before and after a data modification and take action based on the difference.
– Prevent malicious or incorrect table data operations.
– Prevent changes that violate referential integrity by cancelling the attempted data modification.
-Run managed code packaged in an assembly that is created in the Microsoft.NET Framework and
located into Microsoft SQL Server.
What should you create?

A. extended procedure
B. CLR procedure
C. user-defined procedure
D. DML trigger
E. scalar-valued function
F. table-valued function

Answer:


QUESTION: No: 05
You are developing and application to track customer sales.
You need to return the sum of orders that have been finalized, given a specified order identifier. This
value will be used in other Transact-SOL statements.
You need to create a database object.
What should you create?

A. extended procedure
B. CLR procedure
C. user-defined procedure
D. DML trigger
E. scalar-valued function
F. table-valued function

Answer:
 

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JN0-130 Juniper Networks Certified Internet Specialist

JNCIS-E Exam Objectives (Exam: JN0-130)

Advanced Operation, Configuration, and Troubleshooting
Identify the steps required to recover from a corrupted flash drive.
Describe the operation and configuration of NTP.
Define the logging and scripting capabilities of the E-series Router.
Describe the various macros available using the router CLI.
Identify the CLI login security features of the E-series Router.
Describe the steps performed during a Loopback test.
Describe the steps performed during a BERT test.

Interface Configuration
List the steps involved in configuring an ATM interface.
Identify the configuration components for a Frame Relay interface.
Define the configuration process for establishing both VLAN-tagged Ethernet and non-tagged Ethernet interfaces.
List the configuration steps for enabling a channelized interface.

Routing Information Protocol (RIP)
Describe the basic characteristics of the RIP protocol.
Identify the message types used in RIP.
List the CLI commands used to configure and verify RIP.

Open Shortest Path First (OSPF)
Define the functions of the following OSPF packet types: Hello, Database Descriptor, LS Request, LS Update, LS Ack.
Define the functions of the following OSPF area designations and functions: backbone area, non backbone area, stub area, and not-so-stubby area.
Define the functions of the following OSPF router types: backbone, area, ABR, ASBR.
Define the function and default values of the following OSPF timers: the hello interval, LSA transmission and retransmission interval, router dead interval.
Identify the steps required to form an OSPF adjacency.
Identify OSPF authentication types.
Identify the criteria used to choose an OSPF designated router (DR). Further discuss the functions of the DR and BDR.
Identify CLI commands used to configure and troubleshoot an OSPF network.

Intermediate System to Intermediate System (IS-IS)
Define the functions of the following IS-IS PDUs: Hello, Link-State, CSNP, PSNP.
Describe ISO network addressing as it applies to IS-IS.
Describe characteristics of IS-IS adjacencies, as they pertain to L1 and L2.
Define the function and identify the characteristics of the following IS-IS parameters: authentication, mesh groups, wide metrics, LSP lifetime, overload.
Describe the election of the Designated Intermediate System.
Describe interarea routing in IS-IS.
Describe the steps required to configure IS-IS.
Identify CLI commands used to monitor and troubleshoot an IS-IS network.

Border Gateway Protocol (BGP)
Define the functionality of BGP including partial updates, TCP connectivity, and BGP prefixes.
Describe the different BGP neighbor states.
Define the functions of the following BGP packet types: Open, Update, Notification, Keepalive.
Define the functions of the following BGP attributes: Next Hop, Local Preference, AS Path, Origin, MED, Community.
Identify the steps of the BGP Route Selection Algorithm.
Describe the default action for BGP route advertisements to EBGP and IBGP peers.
Define the consequences of BGP route flap damping.
Identify the characteristics of MBGP and list the reasons for enabling multiprotocol BGP.
Identify the use of route maps, prefix lists, and community lists in a BGP environment.
Describe the operation of a BGP confederation network.
Describe the operation of BGP route reflection.
Describe the steps required to configure and troubleshoot BGP.

Broadband Remote Access Services (B-RAS)
Identify configuration and troubleshooting steps involved in operating a Routed 1483 service offering.
Identify configuration and troubleshooting steps involved in operating a Bridged 1483 service offering.
Identify configuration and troubleshooting steps involved in operating a PPP over ATM service offering.
Identify configuration and troubleshooting steps involved in operating a PPP over Ethernet service offering.
Identify configuration and troubleshooting steps involved in using Dynamic Configuration Mode on the E-series Router.

Multiprotocol Label Switching (MPLS)
Define the functions of the following MPLS terms: Label-Switched Path, Label-Switched Router, Ingress, Transit, Penultimate, and Egress.
Identify the format and uses of an MPLS Label.
Define the functions and characteristics of RSVP.
Define the functions of the following RSVP attributes: Strict ERO, Loose ERO, Label Object, Label Request Object, Record-Route, Session Attribute, TSpec.
Describe the operation of LDP.
Define and configure basic MPLS functionality.
Describe the terminology of a BGP MPLS network.
Define the operation of a BP MPLS network.

Miscellaneous Topics
Identify the components of a multicast network.
Define how the E-series Router implements Quality of Service in a network environment.
Describe the applications of policy management on the E-series Router.
Identify the security features of the E-series Router.


QUESTION 1
What are two purposes of the RSVP signaling protocol when configuring MPLS Label-Switched
Paths (LSPs)? (Choose two.)

A. to perform a labelpush operation
B. to track the status of signaled LSPs
C. to perform longest-match route lookups
D. to reserve resources, such as labels and path information

Answer: B,D


QUESTION 2
A Bridged 1483 network is grouping all DSL users into a single logical subnet. Which configuration
command prevents the end users from directly communicating with each other?

A. noip arp
B. noip proxy-arp
C. restrictip arp
D. restrictip proxy-arp

Answer: B


QUESTION 3
Which three BGP attributes are always communicated in a BGP update packet? (Choose three.)

A. MED
B. Origin
C. AS Path
D. Next Hop
E. Aggregator

Answer: B,C,D


QUESTION 4
What is the default Quality of Service traffic class used by the ERX Edge Router?

A. bronze forwarding
B. assured forwarding
C. expedited forwarding
D. best effort forwarding

Answer: D


QUESTION 5
When configuring an explicit path, what does the next-address entry identify?

A. the tunnel end point
B. the tunnel start point
C. a specific node to be traversed
D. the node prior to the tunnel end point

Answer: A

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JN0-342 Juniper Networks Certified Internet Associate (JNCIA-ER)

JNCIS-SP Exam Objectives (Exam: JN0-360)

Protocol-Independent Routing
Identify the concepts, operation and functionality of various protocol-independent routing components
Static, aggregate, and generated routes
Martian addresses
Routing instances, including RIB groups
Load balancing
Filter-based forwarding
Demonstrate knowledge of how to configure and monitor various protocol-independent routing components
Static, aggregate, and generated routes
Load balancing
Filter-based forwarding

Open Shortest Path First (OSPF)
Identify the concepts, operation and functionality of OSPF
Link-state database
OSPF packet types
Router ID
Adjacencies and neighbors
Designated router (DR) and backup designated router (BDR)
OSPF area and router types
LSA packet types
Demonstrate knowledge of how to configure, monitor and troubleshoot OSPF
Areas, interfaces and neighbors
Additional basic options
Routing policy application
Troubleshooting tools

Intermediate System to Intermediate System (IS-IS)
Identify the concepts, operation and functionality of IS-IS
Link-state database
IS-IS PDUs
TLVs
Levels and areas
Designated intermediate system (DIS)
Metrics
Demonstrate knowledge of how to configure, monitor and troubleshoot OSPF
Areas, interfaces and neighbors
Additional basic options
Routing policy application
Troubleshooting tools

Border Gateway Protocol (BGP)

Identify the concepts, operation and functionality of BGP
BGP basic operation
BGP message types
Attributes
Route/path selection process
IBGP and EBGP functionality and interaction
Demonstrate knowledge of how to configure and monitor BGP
Groups and peers
Additional basic options
Routing policy application

Layer 2 Bridging and VLANs
Identify the concepts, operation, and functionality of Layer 2 bridging for the Junos OS
Service Provider switching platforms
Bridging elements and terminology
Frame processing
Virtual Switches
Provider bridging (e.g., Q-in-Q tunneling)
Identify the concepts, benefits, and functionality of VLANs
Port modes
Tagging
MVRP
IRB
Demonstrate knowledge of how to configure, monitor and troubleshoot Layer 2 bridging and VLANs
Interfaces and ports
VLANs
MVRP
IRB
Provider bridging

Spanning-Tree Protocols
Identify the concepts, benefits, operation, and functionality of Spanning Tree Protocol and its variants
STP, RSTP, MSTP and VSTP concepts
Port roles and states
BPDUs
Convergence and reconvergence
Spanning-tree security
Demonstrate knowledge of how to configure, monitor and troubleshoot STP and its variants
Spanning-tree protocols – STP, RSTP, MSTP, VSTP
BPDU, loop and root protection

Multiprotocol Label Switching (MPLS) and MPLS VPNs
Identify the concepts, operation, and functionality of MPLS
MPLS terminology
MPLS packet header
End-to-end packet flow and forwarding
Labels and the label information base (LIB)
MPLS and routing tables
RSVP
LDP
Identify the concepts, benefits, operation, and functionality of MPLS VPNs
VPN routing tables
Layer 3 VPN terminology and components
BGP Layer 2 VPN terminology and components
LDP Layer 2 circuit terminology and components
Virtual private LAN service (VPLS) terminology and components
MPLS VPN control plane traffic flow
MPLS VPN data plane traffic flow
Demonstrate knowledge of how to configure and monitor MPLS
MPLS forwarding
RSVP-signaled and LDP-signaled LSPs

IPv6
Identify the concepts, operation and functionality of IPv6
IPv4 vs. IPv6
Address types, notation and format
Address scopes
Autoconfiguration
Tunneling
Demonstrate knowledge of how to configure and monitor IPv6
Interfaces
Static routes
Dynamic routing – OSPFv3, IS-IS, BGP
IPv6 over IPv4 tunneling

Tunnels
Identify the concepts, requirements and functionality of IP tunneling
Tunneling applications and considerations
GRE
IP-IP
Demonstrate knowledge of how to configure and monitor IP tunnels
GRE configuration
IP-IP configuration

High Availability

Identify the concepts, benefits, applications and requirements of high availability
Link aggregation groups (LAG) and multichassis LAGs (MC-LAGs)
Graceful restart (GR)
Graceful Routing Engine switchover (GRES)
Nonstop active routing (NSR)
Nonstsop bridging (NSB)
Bidirectional Forwarding Detection (BFD)
Virtual Router Redundancy Protocol (VRRP)
Unified In-Service Software Upgrade (ISSU)
Ethernet Ring Protection (ERP)
Demonstrate knowledge of how to configure and monitor high availability component
LAG, MC-LAG
Additional basic options
GR, GRES, NSR and NSB
VRRP
ISSU


QUESTION 1
Which two statements are true about MPLS VPNs? (Choose two.)

A. With Layer 3 VPNs, the provider’s routers participate in the customer’s Layer 3 routing.
B. MPLS VPNs are designed to run over private networks rather than the public Internet.
C. With Layer 2 VPNs, the provider does not participate in the routing of the customer’s private IP
traffic.
D. MPLS VPN tunnels are always encrypted.

Answer: A,C

Explanation:


QUESTION 2
Which label operation is performed by an MPLS transit router?

A. inject
B. pop
C. push
D. swap

Answer: D

Explanation: http://www.juniper.net/techpubs/software/junos-security/junos-security96/junossecurity-
swconfig-interfaces-and-routing/mpls-ov.html


QUESTION 3
Which Junos platform supports provider bridging?

A. T Series devices
B. SRX Series devices
C. MX Series devices
D. MAG Series devices

Answer: B

Explanation: http://www.juniper.net/techpubs/en_US/junos10.0/information-products/pathway-
pages/mx-series/ethernet-switching-mx-series.html


QUESTION 4
In which environment would you run BGP?

A. a company spread across multiple floors of a building
B. a company with a single office
C. a home network
D. the public Internet

Answer: D

Explanation:


QUESTION 5
For a network running single-area OSPF, how would you decrease the size of the link-state
database (LSDB)?

A. Implement RIP as an overlay protocol on all devices.
B. Add more devices to the OSPF network to help with LSDB processing.
C. Reduce the frequency of hello timers throughout the network.
D. Implement OSPF areas.

Answer: D

Explanation:

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JN0-102 Junos, Associate (JNCIA-Junos)

JNCIA-Junos Exam Objectives (Exam: JN0-102)

Networking Fundamentals
Identify the concepts and functionality of various fundamental elements of networking
Collision domains and broadcast domains
Function of routers and switches
Optical network fundamentals – SONET/SDH, OTN
Ethernet networks
Layer 2 addressing, including address resolution
IPv4 and IPv6 fundamentals
Layer 3 / IP addressing, including subnet masks
Subnetting and supernetting
Decimal to binary conversion
Longest match routing
Connection-oriented vs. connectionless protocols

Junos OS Fundamentals
Identify the concepts, benefits and functionality of the core elements of the Junos OS
Junos device portfolio – product families, general functionality
Software architecture
Control and forwarding planes
Routing Engine and Packet Forwarding Engine
Protocol daemons
Transit traffic processing
Exception traffic

User Interfaces
Identify the concepts, operation and functionality of the Junos user interfaces
CLI functionality
CLI modes
CLI navigation
CLI Help
Filtering output
Active vs. candidate configuration
Reverting to previous configurations
Modifying, managing, and saving configuration files
Viewing, comparing, and loading configuration files
J-Web – core/common functionality

Junos Configuration Basics
Identify the main elements for configuring Junos devices
Factory-default state
Initial configuration
User accounts
Login classes
User authentication methods
Interface types and properties
Configuration groups
Additional initial configuration elements – NTP, SNMP, syslog, etc.
Configuration archival
Logging and tracing
Rescue configuration
Describe how to configure basic components of a Junos device

Operational Monitoring and Maintenance
Identify methods of monitoring and maintaining Junos devices
Show commands
Monitor commands
Interface statistics and errors
Network tools – ping, traceroute, telnet, SSH, etc.
Real-time performance monitoring (RPM)
Junos OS installation
Software upgrades
Powering on and shutting down Junos devices
Root password recovery
Describe monitoring and maintenance procedures for a Junos device

Routing Fundamentals
Identify basic routing concepts and functionality for Junos devices
Packet forwarding concepts
Routing tables
Routing vs. forwarding tables
Route preference
Routing instances
Static routing
Advantages of / use cases for dynamic routing protocols
Describe how to configure and monitor basic routing elements for a Junos device

Routing Policy and Firewall Filters
Identify the concepts and functionality of routing policy and firewall filters on Junos devices
Default routing policies
Import and export policies
Routing policy flow
Effect of policies on routes and routing tables
Policy structure and terms
Policy match criteria, match types, and actions
Firewall filter concepts
Firewall filter concepts
Filter match criteria and actions
Effect of filters on packets
Unicast reverse-path-forwarding (RPF)
Describe how to configure and monitor routing policies and firewall filters on a Junos device


QUESTION 1
The IP address 10.1.1.1 belongs to which class of IP address space?

A. Class A
B. Class B
C. Class C
D. Class D

Answer: D

Explanation:


QUESTION 2
For the interface ge-1/2/3.4, what does “ge” represent?

A. SONET/SDH
B. Gigabit Ethernet
C. Aggregated Ethernet
D. GRE

Answer: A

Explanation:


QUESTION 3
Which word starts a command to display the operational status of a Junos device?

A. put
B. set
C. show
D. get

Answer: A

Explanation:


QUESTION 4
Which command prompt indicates that you are in operational mode?

A. user@router&
B. user@router#
C. user@router%
D. user@router>

Answer: D

Explanation:


QUESTION 5
What is the decimal equivalent of 00000100?

A. 2
B. 4
C. 9
D. 12

Answer: D

Explanation:

 

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JN0-311 Juniper Networks Certified Internet Associate WX (JNCIA-WX)

JNCIA-WX Exam Objectives (Exam: JN0-311)

WX Framework Overview
Technology Overview
Name and define the various patented technologies which allow state-of-the-art compression and acceleration of WAN traffic.
Product Overview
List the WAN Acceleration Platforms and describe their differences.
Define how the WX Framework relates to Routing.

Basic Installation
Pre-installation and Configuration Considerations
List the pre-installation and configuration considerations.
Installation Tasks
Describe the procedure to connect to the Web Console or CLI.
List the steps in Quick Setup.
List common items configured to complete initial installation
Configure application definitions

Basic Configuration and Compression
Configuring Endpoints for Reduction Tunnels
Describe the procedure to verify if the Endpoints are configured properly.
Describe how to verify if the Reduction Tunnels are up and passing data.
Molecular Sequence Reduction (MSR)
Define the patented technology which allows state-of-the-art compression of WAN traffic.
Network Sequence Caching (NSC)
List the differences between MSR and NSC.

Route Learning
Discovering Local Routes
List the ways a WX device can learn routes for optimization.
Configure RIP and OSPF support.
Advertising Reduction Subnets
Define Reduction Subnets.
Configuring Reduction Filters
Describe the use of a reduction filter.

Quality of Service
Describe the components of outbound QoS.
Describe the difference between dedicated and oversubscribed WANs.
Describe the types of QoS settings that require Direct Setup.
List the reasons why you would use Bandwidth Detection.
Describe the difference between WFQ and WSP.

Packet Flow Acceleration
Examine each method of Packet Flow Acceleration (PFA).
Describe the WAN environments and applications that can benefit most from each PFA method.
Configuring Packet Flow Acceleration.

Application Flow Acceleration
Overview of Application Flow Acceleration
Describe the difference between Packet Flow Acceleration and Application Flow Acceleration.
Describe the applications supported by Application Flow Acceleration.
Common Internet File System (CIFS)
List the CIFs commands that the WX platform accelerates.
List the requirements for CIFS acceleration configuration.
Exchange and the Messaging Application Programming Interface (MAPI)
Define the Exchange and Outlook versions the WX accelerates.
HyperText Transfer Protocol (HTTP)
Define the difference between header and content caching.
Configuring AppFlow
Describe how to configure Application Flow Acceleration.

Monitoring and Reporting
Interpret reporting statistics.
List the WAN reports available on the WX and WXC platforms.
Identify the statistics of a data reduction report.
Identify the statistics of a data acceleration report.
Describe an Executive Summary report.
Identify the statistics of a QoS report.

WX Central Management System (WX CMS)
Describe the functionality of the WX CMS software.

Operation and Maintenance
Describe the security features.
Describe SNMP and DNS support.
Describe how to upgrade WXOS software and maintain configuration files.
Describe the logs and Syslog support.
List the WX network tools.

Troubleshooting
Basic Installation
Describe the error messages which indicate the WX is not cabled properly.
Basic Configuration and Compression
Name the preferred community topologies.
List the Switch-to-Wire functionality.
Route Learning
Verify proper default gateway connectivity.
Application Flow Acceleration
List the reasons why AppFlow may not be working.
Operation and Management
List the ways to export data and generate support files.
Compression
List reasons why Compression may not be working.
Packet Flow Acceleration
List reasons why Packet Flow Acceleration may not be working.


QUESTION 1
Which two configurations are made using the QoS Setup Wizard? (Choose two.)

A. Assign applications to traffic classes.
B. Use ToS/DSCP values for traffic classes.
C. Exclude subnets from QoS management.
D. Select dedicated vs. over-subscribed circuits.

Answer: A,D

Explanation:


QUESTION 2
Which three locations in WebView allow you to confirm that the endpoints are configured properly?
(Choose three.)

A. Monitor > Endpoints
B. Acceleration > Endpoints
C. Device Setup > Endpoints
D. Compression > Endpoints
E. Admin > Maintenance > Display Configuration

Answer: A,D,E

Explanation:


QUESTION 3
When defining an application for AppFlow acceleration, which two must be configured on the WX
device? (Choose two.)

A. Define application type.
B. Enable AppFlow for the application.
C. Enable monitoring for the application.
D. Define source and destination IP addresses.

Answer: A,B

Explanation:


QUESTION 4
What are three key prE.installation/configuration considerations when deploying a WX device?
(Choose three.)

A. cabling
B. community topology
C. requires a license key
D. requires two IP addresses
E. registration server designation

Answer: A,B,E

Explanation:

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